Title: difficult & poor support
Last modified: January 14, 2018

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# difficult & poor support

 *  [Dans-Mom](https://wordpress.org/support/users/dans-mom/)
 * (@dans-mom)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/difficult-poor-support/)
 * I’m an intermediate user, self-taught, not great but good enough to help small
   non-profits and businesses get a web presence. I’ve used a couple different themes.
   Thought I’d try this one. It is not that easy to change the defaults and when
   I try to get support, I get sent to a community site that doesn’t answer the 
   question. I will not use this theme again.

Viewing 1 replies (of 1 total)

 *  [Lawrence Joe](https://wordpress.org/support/users/laranz/)
 * (@laranz)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/difficult-poor-support/#post-10094674)
 * Hi [@dans-mom](https://wordpress.org/support/users/dans-mom/),
 * I am sorry to hear this, you can use our Support either via WordPress [https://wordpress.org/support/theme/illdy/](https://wordpress.org/support/theme/illdy/)
   or via our forum [https://colorlib.com/wp/forums/forum/illdy/#new-post](https://colorlib.com/wp/forums/forum/illdy/#new-post)
   we are fast to get back to you. You can try us one more time 🙂
 * Let us know if you have any other questions,
 * Thanks,
    laranz.

Viewing 1 replies (of 1 total)

The topic ‘difficult & poor support’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/illdy/2.1.10/screenshot.jpg)
 * Illdy
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 * [Active Topics](https://wordpress.org/support/theme/illdy/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/illdy/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Lawrence Joe](https://wordpress.org/support/users/laranz/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/difficult-poor-support/#post-10094674)