Title: Difficulty using variable {{user-name}}
Last modified: April 23, 2020

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# Difficulty using variable {{user-name}}

 *  [jesseroads](https://wordpress.org/support/users/jesseroads/)
 * (@jesseroads)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/difficulty-using-variable-user-name/)
 * Hi,
    I am updated to 1.2.1 and have tried using {{user-name}} in the results 
   email. It is still printing “{{user-name}}”. Any thoughts on why this is not 
   working or how I can discover why it is not working? I’m assuming the problem
   is on my end. Thank you very much.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Bob](https://wordpress.org/support/users/prasunsen/)
 * (@prasunsen)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/difficulty-using-variable-user-name/#post-12724070)
 * I can’t answer this, sorry. It works for us and I can’t imagine how the variable
   could remain there when the line that replaces it is in front of my eyes.

Viewing 1 replies (of 1 total)

The topic ‘Difficulty using variable {{user-name}}’ is closed to new replies.

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 * 2 participants
 * Last reply from: [Bob](https://wordpress.org/support/users/prasunsen/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/difficulty-using-variable-user-name/#post-12724070)
 * Status: not resolved