Title: Difficulty with plugin updates Last modified: October 29, 2018 --- # Difficulty with plugin updates * Resolved [Charles Sandor](https://wordpress.org/support/users/charles-sandor/) * (@charles-sandor) * [7 years, 7 months ago](https://wordpress.org/support/topic/difficulty-with-plugin-updates/) * I have numerous websites hosted with GoDaddy. Trying to update the Updraft Plus plugin is frankly a nightmare. Over half of my sites get one of these error messages during an updating of the plugin: * Update Failed: Inactivity Timeout Inactivity Timeout Description: Too much time has passed without sending any data for document. * Update Failed: Maintenance Briefly unavailable for scheduled maintenance. Check back in a minute. * I most cases one of 3 things happens: * 1) I refresh the page after a lengthy wait and the plugin has updated * 2) The plugin after a page refresh hasn’t updated * 3) The plugin after a refresh as deactivated and no longer shows up on my plugin page although the plugin folder is still there when viewed via FTP. * I many cases the only way I can update this plugin is with a manual upload via FTP. Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [7 years, 7 months ago](https://wordpress.org/support/topic/difficulty-with-plugin-updates/#post-10832390) * Hi Charles, * Plugins don’t update themselves; this is done by WordPress core. What it does is fairly straightforward: * 1) Downloads the zip file 2) Unzips it 3) Moves its contents into place, replacing the previous plugin directory * That’s why manually updating via FTP works – because WordPress is basically doing the same thing. * That being so, if your WP install consistently has trouble when doing a plugin update, that’s a strong indicator of a severely overloaded or underpowered webserver, or severe resource constraints on the account; a $50 phone from a decade ago can unzip a few megabytes of zip file in seconds, so, a webserver that’s struggling to do so has some problems. The best thing to do is talk to the web hosting company, who can advise you whether it’s their server (though, I don’t know if I ever heard a web hosting company ever admit to that in any context!!) or administratively- imposed resource constraints on your account. * David * Thread Starter [Charles Sandor](https://wordpress.org/support/users/charles-sandor/) * (@charles-sandor) * [7 years, 7 months ago](https://wordpress.org/support/topic/difficulty-with-plugin-updates/#post-10839334) * I just noticed something. I am doing auto updates of your plugin through the GoDaddy Pro Dashboard. The update version is from 1.15.2 to 1.15.3. However I noticed on one of my websites that always has trouble updating that the updraft plugin version is saying Version 2.14.10.0 | By UpdraftPlus.com, DavidAnderson | View details * How can there be 2 different versions? * Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * (@dnutbourne) * [7 years, 7 months ago](https://wordpress.org/support/topic/difficulty-with-plugin-updates/#post-10842347) * Hi, * The 1.X.X version of the plugin is the free version of UpdraftPlus. * The 2.X.X version is the Premium version of UpdraftPlus, and requires a valid licence for updates. More information (and support) for the premium version is available via our site: [https://updraftplus.com](https://updraftplus.com) Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Difficulty with plugin updates’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) ## Tags * [errors](https://wordpress.org/support/topic-tag/errors/) * [updating](https://wordpress.org/support/topic-tag/updating/) * 3 replies * 3 participants * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/) * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/difficulty-with-plugin-updates/#post-10842347) * Status: resolved