• Hi,

    with the download manager plugin we are restricting direct access for files like PDFs, PPT to non-login users successfully, but we are unable to restrict or protect image with this plugin.
    Once we applied protections to featured image, after next 2 -3 days the image goes disappear or blank in the post even.
    I’m also attaching a link to the sample page showcasing that how all the image sources disappear from the page. – https://drive.google.com/file/d/1n19UTOUsIxee4TLjCXZwqvCbEH0Ztusy/view?usp=sharing

    so completely destroyed the image with the plugin.

    please let me know how we can resolve this issue????

    regards
    reddy mohan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @reddymohan96

    Thank you for your query.

    To check the issue appropriately, can you please share your related site/page URL where we can check the issue?

    Also, have you tried after clearing your browser, website, and CDN caches if you have any?

    Apart from that, there can be a conflict with another plugin. Can you please enable/disable other plugins for checking? You may also switch the theme to another for checking; please let me know then.

    With Regards

    Thread Starter reddymohan96

    (@reddymohan96)

    Hi @humayonk
    Thanks for the update!
    Will check with all your recommendations and come back.

    Thank you!!

    Hello @reddymohan96

    Sure feel free to reach back and report your findings.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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