Title: Directorist causing 503 errors Last modified: February 9, 2025 --- # Directorist causing 503 errors * Resolved [gleninnesnews](https://wordpress.org/support/users/gleninnesnews/) * (@gleninnesnews) * [1 year, 3 months ago](https://wordpress.org/support/topic/directorist-causing-503-errors/) * Hi. * Earlier this evening I started encountering a 503 error whenever trying to navigate to a post on my website The text below is the reply I received from my host when I asked them about the problem. I have deactivated the Directorist plugin until we can get this resolved. The error appears to be caused by the Directorist plugin, specifically due to an undefined variable `$time_type` in the code of the plugin. Additionally, the error log shows the following issue:`
[09-Feb-2025 15:24: 20 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wp_generate_attachment_metadata() in /home/ginews/public_html/wp-content/plugins/directorist/includes/classes/class- background-image-process.php:83
`This error originates from the plugin’s background image process functionality.We recommend reaching out to your developer or the Directorist plugin developer to address this issue. Viewing 1 replies (of 1 total) * [rashed848](https://wordpress.org/support/users/rashed848/) * (@rashed848) * [1 year, 3 months ago](https://wordpress.org/support/topic/directorist-causing-503-errors/#post-18300416) * Hello [gleninnesnews](https://wordpress.org/support/users/gleninnesnews/) ! Thank you for reaching out. The error you’re experiencing doesn’t seem to be occurring globally, so it may be site-specific. However, we understand the impact this can have on your website, and we’d be happy to assist. * To resolve this efficiently, please reach out to our **technical support team** via our official support channel on our website. Our team can investigate the issue further and provide a solution tailored to your setup. Kind Regards. Viewing 1 replies (of 1 total) The topic ‘Directorist causing 503 errors’ is closed to new replies. * ![](https://ps.w.org/directorist/assets/icon-256x256.gif?rev=3185058) * [Directorist: AI-Powered Business Directory, Listings & Classified Ads](https://wordpress.org/plugins/directorist/) * [Frequently Asked Questions](https://wordpress.org/plugins/directorist/#faq) * [Support Threads](https://wordpress.org/support/plugin/directorist/) * [Active Topics](https://wordpress.org/support/plugin/directorist/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/directorist/unresolved/) * [Reviews](https://wordpress.org/support/plugin/directorist/reviews/) * 1 reply * 2 participants * Last reply from: [rashed848](https://wordpress.org/support/users/rashed848/) * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/directorist-causing-503-errors/#post-18300416) * Status: resolved