Title: Disable 2FA
Last modified: August 16, 2021

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# Disable 2FA

 *  Resolved [emperorsathis](https://wordpress.org/support/users/emperor4/)
 * (@emperor4)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/disable-2fa/)
 * Hi there,
 * How do I disable the Two-Factor Authentication on the Updraft account? I’ve lost
   the authenticator app on my phone years ago. Without logging in, can I still 
   back up daily?
 * Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14772338)
 * Hi,
 * Please submit your support request here – [https://updraftplus.com/paid-support-requests/](https://updraftplus.com/paid-support-requests/)
 * Thanks,
    Bryle
 *  Thread Starter [emperorsathis](https://wordpress.org/support/users/emperor4/)
 * (@emperor4)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14773623)
 * Hi, Bryle. Thanks for responding.
 * Yes, I’m aware of their support page but I’m not a paying customer, I’m a free
   user.
    2 years ago I began using Updaft and I regretfully enabled 2FA but didn’t
   keep the emergency codes then.
 * Is there any other way to disable it or contacting support without paying the
   hefty fee?
 * Thanks,
    Sathis.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14774033)
 * Hi Sathis,
 * Use of UpdraftPlus to take backups doesn’t involve logging into an updraftplus.
   com account. Is there a backup problem you are having? If so, what are its symptoms?
 * David
 *  Thread Starter [emperorsathis](https://wordpress.org/support/users/emperor4/)
 * (@emperor4)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14776800)
 * Hi David,
 * yes, you’re absolutely right. I’ve successfully backed up my site without logging
   in.
 * but now I’d like to have access to my updraft account again, possible? Because
   I have multiple sites so I love to have centralized control of my backups.
 * Thanks,
    Sathis.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14780641)
 * OK, so you’re using UpdraftCentral? The form to re-establish identity is here:
   [https://updraftplus.com/support/re-establish-identity/](https://updraftplus.com/support/re-establish-identity/),
   which gathers some details to authenticate you.
 * This is required because the account owner (presumably you!) has indicated that
   they wish the account to be locked with a second factor, so we require some authentication
   to protect the account (otherwise, if anyone on the Internet could just ask to
   remove the second factor, then it’d be pointless).
 * David
 *  Thread Starter [emperorsathis](https://wordpress.org/support/users/emperor4/)
 * (@emperor4)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14785053)
 * Hi everyone,
 * I’m happy to say that all of my issues are fixed and I’ve regained access to 
   my account.
 * Thanks to everyone who swiftly answered and provided the necessary links to resolve
   my issues. I hope this thread may help others who face similar problems.
 * Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Disable 2FA’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * 6 replies
 * 3 participants
 * Last reply from: [emperorsathis](https://wordpress.org/support/users/emperor4/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/disable-2fa/#post-14785053)
 * Status: resolved