• Resolved rodav

    (@rodav)


    iThemes is causing a memory limit error with my WP login page. I saw a post here by someone who encountered the same problem and he recommends disabling the back-up feature.

    Problem is if the plugin is disabled, I can’t access the plugin dashboard to disable back-up. And, I can’t access WP dashboard if the plugin is activated. Is there another way?

    https://ww.wp.xz.cn/plugins/better-wp-security/

Viewing 6 replies - 1 through 6 (of 6 total)
  • @rodav

    Ah you did open your own topic … missed that.
    Next time please only open your own topic instead of also posting to a resolved topic …

    Login to the database using phpMyAdmin and then execute the following
    SQL command:

    select * from [prefix]options where option_name = ‘itsec_backup’;

    (where [prefix] must be substituted with your table prefix. eg: wp_).

    Doubleclick on the resulting option_value cell to edit.
    Look for:

    s:7:”enabled”;b:1;

    and change it to:

    s:7:”enabled”;b:0;

    Click anywhere outside the cell to save changes.
    Scheduled backups is now disabled.

    If the above info answers your question please mark it as ‘resolved’.

    dwinden

    Thread Starter rodav

    (@rodav)

    @dwinden

    Strange, but I don’t see ‘itsec_backup’.

    rodav

    @rodav

    Wrong database ?
    Are there any itsec_ entries ?

    select * from [prefix]options where option_name like ‘itsec_%’;

    (where [prefix] must be substituted with your table prefix. eg: wp_).

    dwinden

    Thread Starter rodav

    (@rodav)

    @diwnden

    Í’m sure it’s the correct database. I have a record of it and the table prefix is the right one.

    itsec entries that I see are:

    itsec_log
    itsec_lockout
    itsec_temp

    I deleted and reinstalled ithemes plugin but I get the same result.

    thank you

    rodav

    @rodav

    [prefix]itsec_log
    [prefix]itsec_lockout
    [prefix]itsec_temp

    are the 3 iTSec plugin TABLES.
    (where [prefix] must be substituted with your table prefix. eg: wp_).

    ‘itsec_backup’ is not a table …

    It is an option_name column value in the [prefix]options table.

    To find it you need to execute the following SQL command in phpMyAdmin:

    select * from [prefix]options where option_name = ‘itsec_backup’;

    (where [prefix] must be substituted with your table prefix. eg: wp_).

    dwinden

    Thread Starter rodav

    (@rodav)

    @dwinden

    I found it. Whew!

    Disabled backup and Wp dashboard now running fine.

    thank you so much

    rodav

Viewing 6 replies - 1 through 6 (of 6 total)

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