What theme are you using?
Artificer – no supported anymore
Unfortunately I cannot get a copy of the theme in order to install it on my computer and test this. Nor does it make sense to work on a compatibility with a retired theme.
I know there is not much sense, but I would need it anyway. If I can, I would like to send you this theme: https://we.tl/x0nCvATalH – it’s the last 1.3.22 version (https://docs.woocommerce.com/document/artificer)
-
This reply was modified 8 years, 9 months ago by
vievioor.
As I understand (status: resolved) you are not going to help me with this problem? I do not expect an adjustment to the retired theme, but responses to enable only “zoooom CSS class” function?
The problem you’re having is not a bug, but an incompatibility with a theme.
You updated to WooCommerce 3+, but the theme doesn’t support WooCommerce 3+. The zoom plugin does some changes to the theme in order to prepare for adding the zoom. The plugin recognizes that you have WooCommerce 3+ and does the changes specific for that. Unfortunately the theme messes up with the changes.
You have the following options:
1. you can downgrade to WooCommerce 2+, as this is what your theme supports
2. you can change the theme to any of the thousands available and ready for WooCommerce 3+
3. you can hire a developer to help you with your issue.
