Title: disable setup wizard
Last modified: March 20, 2022

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# disable setup wizard

 *  Resolved [brooke](https://wordpress.org/support/users/lisagem/)
 * (@lisagem)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-setup-wizard/)
 * What can I add to my functions.php to disable the new seller setup wizard? The
   Disable Welcome Wizard in general site options isn’t working (wizard still shows
   even though the box is checked). I’ve tried troubleshooting, but I will never
   need the wizard and a simple fix would be much appreciated. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Tasfia Mohtasim](https://wordpress.org/support/users/tasfiamohtasim/)
 * (@tasfiamohtasim)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15478025)
 * Hello [@lisagem](https://wordpress.org/support/users/lisagem/)
 * Thanks for reaching out to us.
 * By default, you can disable the vendor welcome wizard from wp-admin-> Dokan->
   Settings-> General and enable this option “Disable Welcome Wizard for newly registered
   vendors” and save the changes like this: [https://snipboard.io/XP1s5i.jpg](https://snipboard.io/XP1s5i.jpg).
 * Even if the issue persists, kindly contact us directly through our [website](https://wedevs.com/contact)
   we will get back to you and help you soon.
 * Regards,
 *  Thread Starter [brooke](https://wordpress.org/support/users/lisagem/)
 * (@lisagem)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15480827)
 * Thank you. Yes, I disabled it via wp-admin-> Dokan-> Settings-> General and it
   still persists.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15509783)
 * [@jahidulhassan](https://wordpress.org/support/users/jahidulhassan/) I have archived
   your reply. Your account is already flagged so when you @ a user here _they do
   not get an email_.
 * While I know you have the best of intentions, it’s forum policy that you _not_
   ask users for admin or server access. Users on the forums aren’t your customers,
   they’re your open source collaborators, and requesting that kind of access can
   put you and them at high risk.
 * If they _are_ paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users _here_ and in public, you also help the next person with 
   the same problem. They’ll be able to read the debugging and solution and educate
   themselves. That’s how we get the next generation of developers.
 *  [Tanjir Al Mamun](https://wordpress.org/support/users/tanjiralmamun/)
 * (@tanjiralmamun)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15523050)
 * Hi [@lisagem](https://wordpress.org/support/users/lisagem/),
 * It looks like there might have a conflict on your site. So, this will need to
   check if that is coming from any theme or plugin. Please make sure that you’ve
   already done the conflict test. If you haven’t yet, please follow the below procedures
   for testing purposes.
    - Please deactivate all plugins except the Dokan and WooCommerce.
    - If the above method doesn’t resolve your problem, go for the next.
    - Switched to any default theme like Twenty Twenty or Storefront.
    - Clear your site cache as well as the browser cache and try the process again.
 * Please let us know if you are still having the problem.
 * Thanks!
 *  [Tanjir Al Mamun](https://wordpress.org/support/users/tanjiralmamun/)
 * (@tanjiralmamun)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15553449)
 * Hi [@lisagem](https://wordpress.org/support/users/lisagem/),
 * Due to inactivity, I am going to mark this topic as resolved. Feel free to create
   a new topic if you have any further queries in the future.
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘disable setup wizard’ is closed to new replies.

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 * 5 replies
 * 4 participants
 * Last reply from: [Tanjir Al Mamun](https://wordpress.org/support/users/tanjiralmamun/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/disable-setup-wizard/#post-15553449)
 * Status: resolved