Title: Disable shortcode render into ticket content
Last modified: June 25, 2019

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# Disable shortcode render into ticket content

 *  Resolved [WPManageNinja](https://wordpress.org/support/users/wpmanageninja/)
 * (@wpmanageninja)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/disable-shortcode-render-into-ticket-content/)
 * When my customers submit a support ticket with shortcode into the support ticket
   content it’s get rendered. I don’t want to get it rendered as it’s not targeted
   and it’s security reason.
 * Thanks

The topic ‘Disable shortcode render into ticket content’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [WPManageNinja](https://wordpress.org/support/users/wpmanageninja/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/disable-shortcode-render-into-ticket-content/)
 * Status: resolved