Title: Disabling Spinner
Last modified: August 23, 2017

---

# Disabling Spinner

 *  Resolved [lateralus821](https://wordpress.org/support/users/lateralus821/)
 * (@lateralus821)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/disabling-spinner/)
 * How can I disable the spinner that shows up on form submission? It keeps stalling
   out so I’d like to hide it.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Josh Pollock](https://wordpress.org/support/users/shelob9/)
 * (@shelob9)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/disabling-spinner/#post-9463595)
 * Thanks for using Caldera Forms. If the spinner is “stalling out” that means an
   error is stopping submission from completing.
 * Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re
   experiencing troubles.
 * This is a site-specific bug and we would need more information from you or to
   use Caldera Forms Pro to find the error. We can do that, if you should open a
   support ticket at calderaforms.com/support.
 * Just a note: Caldera Forms is free and always will be for you and other users
   downloading products from WordPress.org. However, for technical support from 
   our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority
   Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro
   plans here: [https://calderaforms.com/pro/](https://calderaforms.com/pro/).
 * I appreciate your patience. We’ll look out for your ticket in support, and get
   you back up and running again ASAP.
 *  Thread Starter [lateralus821](https://wordpress.org/support/users/lateralus821/)
 * (@lateralus821)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/disabling-spinner/#post-9463617)
 * Do you offer any sort of one time licensing? I really don’t understand a recurring
   subscription model for contact forms.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Disabling Spinner’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/caldera-forms_475846.svg)
 * [Caldera Forms - More Than Contact Forms](https://wordpress.org/plugins/caldera-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/caldera-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/caldera-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/caldera-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/caldera-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/caldera-forms/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [lateralus821](https://wordpress.org/support/users/lateralus821/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/disabling-spinner/#post-9463617)
 * Status: resolved