Title: Disabling the Persistent Menu
Last modified: June 9, 2020

---

# Disabling the Persistent Menu

 *  Resolved [logaen](https://wordpress.org/support/users/logaen/)
 * (@logaen)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/disabling-the-persistent-menu/)
 * Where and how to add the code:
 *     ```
       {
         "persistent_menu":[
           {
             "locale":"default",
             "disabled_surfaces": ["CUSTOMER_CHAT_PLUGIN"],
             "composer_input_disabled": false,      
             "call_to_actions":[
               {
                 "title":"My Account",
                 "type":"postback",
                 "payload":"PAYBILL_PAYLOAD"
               }
             ]
           }
         ]
       }
       ```
   
 * For disable the auto popup function?
    [https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#persistent_menu](https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#persistent_menu)
 * I cannon’t understand, really.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/disabling-the-persistent-menu/#post-13118867)
 * Hi,
 * You will have to make an API call to disable the persistent menu. To set the 
   persistent menu, send a POST request to the Messenger Profile API to set the 
   persistent_menu property of your bot’s Messenger profile.
 * User Profile API: [https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api](https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api)
 * You can either make a curl request or use our Graph API explorer to do the changes
   [https://developers.facebook.com/tools/explorer](https://developers.facebook.com/tools/explorer)
 * For auto popup of the greeting dialog, that can be customized by directly modifying
   the code following the instruction (specifically on greeting_dialog_display) 
   [https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#customization](https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#customization)
 * Regards
    Facebook Team
    -  This reply was modified 5 years, 11 months ago by [Facebook](https://wordpress.org/support/users/facebook/).

Viewing 1 replies (of 1 total)

The topic ‘Disabling the Persistent Menu’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/disabling-the-persistent-menu/#post-13118867)
 * Status: resolved