Title: Discount codes warning
Last modified: July 25, 2019
---
# Discount codes warning
* Resolved [timb111](https://wordpress.org/support/users/timb111/)
* (@timb111)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/)
* I’ve received a screenshot from someone trying to use a discount code on my EME
event page. It shows an orange warning box above the booking form that says “
You did not enter a valid discount code”.
* The screenshot is from a mobile phone and as the booking table is quite narrow
I can only see part of the discount code, so I can’t see if they’ve entered the
code fully or correctly.
* When I try to recreate the error, I can’t. If I enter an incorrect discount code
then the only thing that happens is that the discount is not applied to the total
amount due.
* If I try to submit the booking form using an incorrect discount code then it
doesn’t give me any warning, and it just processes the booking with the full
event price. I’ve tried on my PC and mobile but don’t receive any warning on
either. Do you have any idea why my customer received the invalid discount code
warning but I don’t?
* Also I’d like to display the Coupon Code of the discount accepted (but not the
discount name and not the discount group name), so that the customer can see
that they’ve correctly entered the code and received the discount. Is there a
way to do this?
* I tried adding adding #_APPLIEDDISCOUNTNAMES in EME>>Settings>>RSVP>>Booking
form format, so people can clearly see if their discount code has been accepted,
but this only shows the text “#_APPLIEDDISCOUNTNAMES”, but not the actual discount
Coupon Code accepted. This is the code I used:
`| Applied
discounts: | #_APPLIEDDISCOUNTNAMES |
|---|
`
* And one last question.. I think it would be better if the user is forced to correct
or remove a discount code before proceeding with payment. Is it possible to prevent
the booking if a customer enters an invalid discount code?
* Thanks
Viewing 5 replies - 1 through 5 (of 5 total)
* Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
* (@liedekef)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11766742)
* #_DISCOUNTCODES_ENTERED is what you’re looking for to display the discount codes
entered. But #_DISCOUNTCODES_ENTERED (and also #_APPLIEDDISCOUNTNAMES) are RSVP
placeholders, so you can show them in the mail or the thank-you message or so(
but obviously not in the form itself).
In the form itself you can use #_DYNAMICPRICE,
which is an indicator for applied discounts (it dynamically updates the price
to pay). Normally, when using a non-empty incorrect discount code you should
get a warning and it should block the process. I’ll test that here to be sure.
Edit: test done and the warning appears just fine if an incorrect discount code
is used.
* Thread Starter [timb111](https://wordpress.org/support/users/timb111/)
* (@timb111)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11767533)
* Ok, I’ve tested it on 2 websites and get differing results.
* On the first site, it definitely doesn’t give a warning when using an incorrect
discount code, and does allows me to continue to pay with an incorrect code.
* I’ve just set up a second website with EME and set up one event and 2 discounts(
one is an early bird with no coupon code or expiration date), and both of these
discounts are in a discount group. This site does show a warning of an incorrect
code after clicking the “Send your booking” button. But this site has a different
discount issue. EME applies an early bird discount by default but removes it
as soon as any coupon code is entered. So if an invalid code is entered then
it charges full price, and if a valid code is entered then it only gives the
valid code discount and not the early bird discount as well. I checked the discount
group and the “Max amount of discounts applied” is set to zero so there should
be no limit. I’ve had a look through the settings but can’t see where else it
could be limiting the number of discounts used to just 1.
* In the EME>>Settings>>RSVP>>Booking form format, here’s the code I’m using for
both websites. I’m just using one #_DISCOUNT placeholder. And on the first website
that seems to work just fine, to give an early bird discount and also allow the
use of a coupon code as well.
* ```
#_SUBMIT
```
* I’ve emailed you the website links so you can see. Can you please let me know
if I’m missing something obvious?
* Thanks
* Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
* (@liedekef)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11768649)
* Ok, the combo of early bird and regular discounts indeed led to the fact that
the regular discount code was not reported as “wrong” when a wrong code was entered.
This has been fixed here:
[https://plugins.trac.wordpress.org/changeset/2128740/](https://plugins.trac.wordpress.org/changeset/2128740/)
* Thread Starter [timb111](https://wordpress.org/support/users/timb111/)
* (@timb111)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11768871)
* That’s great Franky, thank you for fixing that.
* Should I wait for the next version of EME to be released, or should I download
the zip archive on that changeset page and overwrite the current files?
* Thanks
* Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
* (@liedekef)
* [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11769479)
* Either apply the changeset manually, download the development version or wait
for the next release 🙂
Viewing 5 replies - 1 through 5 (of 5 total)
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* 5 replies
* 2 participants
* Last reply from: [Franky](https://wordpress.org/support/users/liedekef/)
* Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/discount-codes-warning/#post-11769479)
* Status: resolved