Title: Display error
Last modified: September 27, 2022

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# Display error

 *  Resolved [koullis](https://wordpress.org/support/users/koullis/)
 * (@koullis)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/)
 * customer informed me about this error while tried to pay:
 * “unable to render correctly, Note to Administrator:
    Please try enabling other
   modes like no jave or lite mode….”
 * how can this be fixed?
 * woocommerce 6.9.4
    wordpress 6.0.2 plugin 3.5.6
    -  This topic was modified 3 years, 8 months ago by [koullis](https://wordpress.org/support/users/koullis/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [koullis](https://wordpress.org/support/users/koullis/)
 * (@koullis)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16046483)
 * EDIT: I activated 1 of those option , customer made payment but i received the
   email as “failed Payment” although i received the amount
 *  Plugin Author [blockonomics](https://wordpress.org/support/users/blockonomics/)
 * (@blockonomics)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16047025)
 * Please refer to [https://help.blockonomics.co/support/solutions/articles/33000248575-wordpress-woocommerce-integration-faq-](https://help.blockonomics.co/support/solutions/articles/33000248575-wordpress-woocommerce-integration-faq-)
 * it has answers to both of your questions.
 *  Thread Starter [koullis](https://wordpress.org/support/users/koullis/)
 * (@koullis)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16047128)
 * thank you for your reply but if the problem are themes then default ones shouldn’t
   have problem! everything worked fine before. and how can i solve it with my theme?
 * As for failed payments again i never had problem before and customer most likely
   use exchanges.
 *  Plugin Author [blockonomics](https://wordpress.org/support/users/blockonomics/)
 * (@blockonomics)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16047449)
 * >if the problem are themes then default ones shouldn’t have problem! everything
   worked fine before
 * Then its mostly likely a browser cache issue for customer side. Try checkout 
   yourself without Lite Mode in an incognito mode and if it works, you should be
   ok.
 * About failed payment it really depends on what the customer paid. The paid and
   expected btc can be clearly seen in [woocommerce details](https://nimb.ws/bLTqPA)
 *  Thread Starter [koullis](https://wordpress.org/support/users/koullis/)
 * (@koullis)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16047505)
 * it didnt worked..tried with edge and chrome also in incognito mode still same
   rendering problem..
 * as for paid/expected how can be generated invoice 0.001 paid 0.001 but arrived
   0.00099 and marked as failed?
 *  Plugin Author [blockonomics](https://wordpress.org/support/users/blockonomics/)
 * (@blockonomics)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16048683)
 * > as for paid/expected how can be generated invoice 0.001 paid 0.001 but arrived
   > 0.00099 and marked as failed?
 * Can you share the bitcoin tx and bitcoin address from woocommerce details and
   we can help you further
 * About rendering issue, can you downgrade to plugin [version 3.5.5](https://github.com/blockonomics/woocommerce-plugin/releases/tag/3.5.5)
   and see if that changes anything

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Display error’ is closed to new replies.

 * ![](https://ps.w.org/blockonomics-bitcoin-payments/assets/icon-256x256.png?rev
   =2820308)
 * [Bitcoin Payments - Blockonomics](https://wordpress.org/plugins/blockonomics-bitcoin-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/blockonomics-bitcoin-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/blockonomics-bitcoin-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/blockonomics-bitcoin-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/blockonomics-bitcoin-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/blockonomics-bitcoin-payments/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [blockonomics](https://wordpress.org/support/users/blockonomics/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/display-error-39/#post-16048683)
 * Status: resolved