dissapointed

  • konchatzi

    (@konchatzi)


    1 year, 4 months ago

    I feel like a fool because i expected nothing less form Elementor. I am a elementor pro subscriber and I received an ad for this on my website and I thought let me try it. Nowhere along the installation process or anywhere did I realised I was signing up to a trial period for this plugin utill I connected my account and then received a welcome to your free trial. Shame really, I deleted it right away.

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  • Plugin Support Luis from Elementor

    (@luisrelementor)

    1 year, 4 months ago

    Hello,

    Thank you for sharing your feedback. We’re sorry to hear that the free trial experience wasn’t as clear as it should have been. Our intention is to provide users with the opportunity to explore new features without any obligation.

    We understand how this might have caused confusion, and we appreciate your input. We’ll share your comments with our team to see how we can improve the sign-up and notification process to make it clearer in the future.

    If you have any questions about the trial, your Elementor Pro subscription, or anything else, please don’t hesitate to contact our support team through our Help Center. We’d be happy to assist you!

    Thank you again for your feedback.

    Best regards,

Viewing 1 replies (of 1 total)

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