Divi Theme/Builder incompatible with W3 Total Cache

  • Resolved Rachel

    (@royalsiren)


    4 years, 5 months ago

    Hi there,

    I wanted to let your support team know that I receive an error when W3 Total Cache is activated with Divi Theme/Builder Version: 4.14.4. The plugin must be disabled in order to edit pages with the Divi Builder.

    Thanks,
    R

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 5 months ago

    Hello @royalsiren

    Thank you for reaching out and I am happy to assist you with this.
    Since you have not shared the website URL, I am not sure which settings are enabled.
    One thing that proved to be a problem in past is Minify option. So in case that you do have Minify enabled in Performance>General settings, make sure that the option Disable minify for logged-in users is enabled in Performance>Minify. If the checkbox is not selected, make sure to select the option, save alls settings and purge all cache and see if the problem persists.~
    I hope this helps!
    Thank you!

    Thread Starter Rachel

    (@royalsiren)

    4 years, 5 months ago

    Hi @vmarko,

    Unfortunately, minify was not enabled and the issue still persists, even with it disabled.

    Here is the website URL: https://www.bigmailer.io/

    Thanks,
    R

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 5 months ago

    Hello @royalsiren

    Thank you for the information.
    Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled, and see which one might be causing the issue?

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 5 months ago

    No activity for a week.
    Marking topic as resolved!

Viewing 4 replies - 1 through 4 (of 4 total)

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