Title: Document preview not working
Last modified: August 22, 2016

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# Document preview not working

 *  Resolved [toddsmith23](https://wordpress.org/support/users/toddsmith23/)
 * (@toddsmith23)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/document-preview-not-working/)
 * Hello –
    I’m using Memphis Documents v.2.6.13 and having a problem with previewing
   documents of any format (.doc, pdf, etc.) The message I’m getting is “Apologies”“
   There is no preview available”
 * I do see where drive.google.com is being accessed by the browser. These documents
   are shared with a group of people, consequently all have different google accounts,
   or no account at all. The behavior is the same regardless of browser used.
 * Please advise
 * [https://wordpress.org/plugins/memphis-documents-library/](https://wordpress.org/plugins/memphis-documents-library/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/document-preview-not-working/#post-5569106)
 * Is there a way I could see this in action? A link to your website?

Viewing 1 replies (of 1 total)

The topic ‘Document preview not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f.
   svg)
 * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/)
 * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/document-preview-not-working/#post-5569106)
 * Status: resolved