Title: Documentation for Plugin Last modified: February 26, 2018 --- # Documentation for Plugin * Resolved [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/) * Generally i think this is a good plugin. * But….and a very big BUT * The documentation and level of support is ‘atrocious’ * There is no real clear shortcodes and the plugin has not been updated to account for latest versions……expecially trying to access shortcodes and tutorials….needs page fixes… * This is for Thom Stark…. * We are very thankful for you creating the plugin…..Im sure there are others we can use…BUT * Please make things clear….NOT everyone is a coder. * Most plugins of today work right out of the box. SHouldnt need to spend needless time on forums or google to find the answers….. * Please update and make sure documentation is very clear! * Thank you. - This topic was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). - This topic was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/documentation-for-plugin-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/documentation-for-plugin-2/page/2/?output_format=md) * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007268) * Every single aspect of every shortcode is documented and searchable in the Tutorials tab on your File Away Settings page, and always has been. * I have four kids, a mortgage, and work for a living and this plugin is free. * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007303) * Thom * You are taking this personally! * I have already acknowledged that we are grateful for you creating the plugin….. * BUT it needsd updating and your documentation is not very clear! * I have been wasting time trying to display a folder i created through FTP and putting your codes like baseline with manage on and its not displaying it. * That is an example! * We wouldnt mind paying for a plugin that worked properly! we are not all looking for free plugins, just those that work properly and are fully supported. * Just update it, its far more practical to do so! Others have been asking this for a while so i can see! - This reply was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). - This reply was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007363) * There’s a simple solution to your issue, and I would have been happy to offer it to you had you just asked. Too bad. * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007374) * So you are not very good at taking constructive criticism then! * Shows in your response! And to your viewers! * Shame on you! * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007375) * Yeah, that’s what’s going on here. Nailed it. Bye. * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007385) * Tell you what! * Yeh i Nailed it! * BTW get a proper coder as youre not doing so good yourself! * Crap would be an understatement! * Ive cured the problem by the way and not by using youre plugin! Just some simple code i wrote! * Bye Hater! - This reply was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10007414) * Stickied for posterity. * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015790) * Okay, let’s get a fresh cup of coffee and take a short break. * [@thomstark](https://wordpress.org/support/users/thomstark/), Sticking this thread was provocative and I’ve unsticked it. Please don’t use stickies for that 🙂 * [@yodunnit](https://wordpress.org/support/users/yodunnit/), The author is not obligated to provide support or update their plugin and there wasn’t anything _wrong_ with stating that, although it was bluntly stated. * [@yodunnit](https://wordpress.org/support/users/yodunnit/), I’m afraid you went a bit too far by introducing personal attacks. I strongly recommend walking away from this thread. Maybe you’ll use another plugin or maybe in future your relationship with the plugin author can be fixed. * I’m not going to close this thread as there are some good points made that could benefit other plugin users. * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015817) * Ok Andrew i get your point. * If the guy had been at least reasonable or helpful this wouldnt of gone this far! * We are all coders, and look for some useful plugins. Ive got round this issue using a far much simpler solution but it would of been nice to have had a heads up instead of being bluntly reposnded too. I would not have had a personal attack if i was not provoked. * Lets hope we can all learn from this. * Thank you. * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015846) * “NOT everyone is a coder.” — yodunnit, 3 days, 1 hour ago “We are all coders.”— yodunnit, 1 minute ago. * OK. * The issue, by the way, is you that if there are no files in your folder, the [ fileaway] shortcode will return nothing unless directory tree navigation is enabled. * Not a case of the plugin “not working,” but a case of the plugin not working the way you apparently expected it to work. * Thanks, Andrew. * yodunnit, I will respond politely, helpfully, and even lovingly and adoringly to users who ask questions without making demands and using words like “atrocious” to describe my documentation right out of the box. I’m afraid my bluntness was provoked by you from the outset, if you’re able to see and own that. * If not, I’m not interested in your input. * The plugin will not be updated any time soon, and there are reasons for that other than I am lazy or atrocious, but they’re my reasons. * Ciao. * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015892) * THis is for Thom Stark * This was what i was working on before i corrected with other plugin. * So why was this not working then? * Your point about coders, yes im a coder but others arent. Just verifying. - This reply was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). - This reply was modified 8 years, 3 months ago by [yodunnit](https://wordpress.org/support/users/yodunnit/). * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015928) * OH, I see. No, that’s not how File Up works. You cannot switch between Base Directories. You can only upload to the base directory specified in your [fileup] shortcode or any one of its subdirectories. * That’s basic security. You don’t want users accessing folders you haven’t pointed them to. * If you want to do what you’re trying to do, you’ll have to put your four base directories inside a common parent, and make that Base 5, or make Base 5 your uploads folder, then point your [fileup] shortcode to that common parent. * **Edit:** this was not the issue. See below. - This reply was modified 8 years, 3 months ago by [thomstark](https://wordpress.org/support/users/thomstark/). * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015958) * I just saw you shortcode. Look at your [fileup] shortcode again. You have a [ fileup] shortcode inside another [fileup] shortcode. That’s why you’re seeing Base 1 when you expected to be seeing Base 4. * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10015968) * You have: * `[fileup base="4" debug="true" debug="on" makedir="true" [fileup maxsize=256]` * That’s a shortcode inside a shortcode. WP is giving you the second shortcode, not the first. * You want to do this: * `[fileup base="4" makedir="true" maxsize=256]` - This reply was modified 8 years, 3 months ago by [thomstark](https://wordpress.org/support/users/thomstark/). * Thread Starter [yodunnit](https://wordpress.org/support/users/yodunnit/) * (@yodunnit) * [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/#post-10016001) * Ok. That worked. * There was no example documentation showing us this, this was why i was asking the question. * Say there was a PDF or something in your docs i would of seen this. * Thanks Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/documentation-for-plugin-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/documentation-for-plugin-2/page/2/?output_format=md) The topic ‘Documentation for Plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/file-away_e3e2e1.svg) * [File Away](https://wordpress.org/plugins/file-away/) * [Support Threads](https://wordpress.org/support/plugin/file-away/) * [Active Topics](https://wordpress.org/support/plugin/file-away/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/file-away/unresolved/) * [Reviews](https://wordpress.org/support/plugin/file-away/reviews/) * 25 replies * 3 participants * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/documentation-for-plugin-2/page/2/#post-10016625) * Status: resolved