• Resolved alfonsostriano

    (@alfonsostriano)


    Thanks for your fantastic plugin. I wanted to know if after the user has given consent to the monitoring, the plugin can document the consent received. Still I wanted to know, if in case the user changes his mind, it is possible to activate the plugin through a link in the menu or through a shortcode. Thanks for everything.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Surbma

    (@surbma)

    Hi alfonsostriano,

    there is no documentation, nor logging. I don’t want to do that, as this would need another consent if you want to log their choices.

    There will be a new option soon to choose a page, where the popup will always shown, so user can change the setting.

    Thank you for the shortcode idea, that sounds good. I may implement it too, so it can display the two buttons to accept or decline the tracking.

    Thread Starter alfonsostriano

    (@alfonsostriano)

    Thanks Surbma for the quick response.
    I am happy to know that you will soon implement the possibility for users to change their mind even through a shortcode.
    With regard to consent, the GDPR requires the data controllers to prove they have received it.
    In the case of your plugin, how can you comply with this policy?
    Thanks to your plugin, when the user arrives on the website, it is not monitored and no analytics js code is written in the HTML of the web pages. This is gdpr-compliant.
    The problem occurs if the user agrees to be monitored instead. In this case, how can we prove to have received this consent?
    If the user decides to withdraw his consent, it means that prior to this moment he had consented to the monitoring.
    On the page where you will enter the possibility to change your mind (accept or refuse to give your consent), is it possible to create a report to show that you have obtained this consent for the individual user?
    This report, would at any time, state the status of all consents for individual users (consent given or consent not given)
    Could this be a testimony of the consent received?
    Thanks for everything.
    Best Regards,
    Alfonso

    Plugin Author Surbma

    (@surbma)

    With regard to consent, the GDPR requires the data controllers to prove they have received it.

    This is not the case. The technology itself is the proof, that it works as expected. If you click on the accept button, it will send the data and if you choose the decline button, no data will be sent to Google.

    There is no log and there couldn’t be any log to prove such a thing. Even if it logs the event, what is the proof, that the user clicked on that button? An outside video recording could prove it, nothing else in the digital world.

    On the page where you will enter the possibility to change your mind (accept or refuse to give your consent), is it possible to create a report to show that you have obtained this consent for the individual user?

    No and never will be such report! This plugin will never log any data, that could be included under the GDPR. No personal data at all!

    Could this be a testimony of the consent received?

    There is no need to prove this and there is no digital method to do this. The functionality itself is the proof. This is just a “machine”, that does, what you tell “him”.

    Thread Starter alfonsostriano

    (@alfonsostriano)

    Great answer. I was hoping I would say it.

    I asked you all those questions to see if what I had even guessed could be the solution for consent documentation.

    Proof of consent is in the functionality of the plugin itself. (“The functionality itself is the proof”) ✌️😉

    Thank you for creating this great plugin. Soon, I will write a review in my personal blog where, I have already covered the argument GDPR and WordPress with two specific guides.

    Greetings and see you soon.

    Best Regards,

    Alfonso

    Plugin Author Surbma

    (@surbma)

    I’m happy, I could help.

    And prepare for a new plugin, that will extend the functionality to other services, like Facebook Pixel, HotJar tracking and other popular services! 😉

    Thread Starter alfonsostriano

    (@alfonsostriano)

    Thanks so much Surbma,
    I will be very happy to test these new features.
    Best Regards,
    Alfonso

Viewing 6 replies - 1 through 6 (of 6 total)

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