Title: Documentation / support option
Last modified: April 27, 2022

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# Documentation / support option

 *  Resolved [localmedia](https://wordpress.org/support/users/localmedia/)
 * (@localmedia)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/documentation-support-option/)
 * Almost all the documentation is restricted, but the support option is broken.
   
   We would consider getting a support plan, but the links seem to be dead. Is there
   any other way to access the documentation, and is this project still maintained?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdocumentation-support-option%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [maxicharts](https://wordpress.org/support/users/maxicharts/)
 * (@maxicharts)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/documentation-support-option/#post-15595146)
 * Hi,
 * Unfortunately, this project is not maintained anymore, but all code is available
   here : [https://github.com/Maxicharts](https://github.com/Maxicharts)
 * We are still available to provide specific development anyway.
 * Thanks for reaching us!
 * [https://www.termel.fr](https://www.termel.fr)
 *  Thread Starter [localmedia](https://wordpress.org/support/users/localmedia/)
 * (@localmedia)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/documentation-support-option/#post-15595164)
 * Hi,
 * thanks for the fast reply!
    Would you care to unblock the restricted documentation
   pages in this case? I think this would make the project much more attractive 
   and accessible to use.
 *  Plugin Author [maxicharts](https://wordpress.org/support/users/maxicharts/)
 * (@maxicharts)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/documentation-support-option/#post-15595898)
 * Yes sorry, you need to subscribe to the free plan in order to access the whole
   documentation online : [https://maxicharts.com/product/maxicharts-doc-access/](https://maxicharts.com/product/maxicharts-doc-access/)
 *  [matthewjpeters](https://wordpress.org/support/users/matthewjpeters/)
 * (@matthewjpeters)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/documentation-support-option/#post-15759060)
 * Hi
    We have subscribed tot he free plan but cannot seem to be able to login and
   see the restricted content (we’re mostly keen to access the shortcodes documentation).
   The order shows as ‘Processing’ so possibly this needs to be completed in order
   for access to open up? Is there a contact email that we can reach you at with
   some usage questions? Many thanks in advance. Kind regards Matt
 *  Plugin Author [maxicharts](https://wordpress.org/support/users/maxicharts/)
 * (@maxicharts)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/documentation-support-option/#post-15760473)
 * Hello, what is your username ?
 *  [Jan444](https://wordpress.org/support/users/ign2009/)
 * (@ign2009)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/documentation-support-option/#post-16070323)
 * Hi there, we are facing the same problem too, my username is ignacio.g
    We are
   logged in, and we are trying to access this page but the locked screen appears:
 * – [https://maxicharts.com/display-results-on-confirmation-page-for-current-user/](https://maxicharts.com/display-results-on-confirmation-page-for-current-user/)
    -  This reply was modified 3 years, 8 months ago by [Jan444](https://wordpress.org/support/users/ign2009/).
 *  Plugin Author [maxicharts](https://wordpress.org/support/users/maxicharts/)
 * (@maxicharts)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/documentation-support-option/#post-16075676)
 * Sorry [@ign2009](https://wordpress.org/support/users/ign2009/) : the plugin is
   not maintained anymore….
    Terribly sorry…

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Documentation / support option’ is closed to new replies.

 * ![](https://ps.w.org/maxicharts/assets/icon-256x256.png?rev=1737118)
 * [MaxiCharts](https://wordpress.org/plugins/maxicharts/)
 * [Support Threads](https://wordpress.org/support/plugin/maxicharts/)
 * [Active Topics](https://wordpress.org/support/plugin/maxicharts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/maxicharts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/maxicharts/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [maxicharts](https://wordpress.org/support/users/maxicharts/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/documentation-support-option/#post-16075676)
 * Status: resolved