Title: DOES NOT LOAD Last modified: May 5, 2020 --- # DOES NOT LOAD * [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/) * OK I purchased this plugin. * 1. Once installed it doesn’t appear anywhere. It doesn’t show in settings like you say, no documentation no nothing. No dashboard to manage the scripts. * 2. Everything is confusing once you place your purchase starting from that creative motion dashboard (supposed to manage licenses) which by the way doesn’t work or update either. * How do you make it work? If it can’t i want a refund please. Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/does-not-load-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/does-not-load-5/page/2/?output_format=md) * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12783693) * 1. I downloaded that clearfy plugin, and compressed asset manager folder inside the plugin folder and uploaded it to WP * 2. I activated it. * [https://users.freemius.com/](https://users.freemius.com/) here every tab is empty no where to do anything this whole process is not clear nor streamlined at all * So what’s the way to get it to work? Do I need to install the free version first instead how does it work please * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12783923) * Both plug-ins (free and premium) must be activated for the premium features to work. The Assets Manager settings are displayed on the site pages in the upper adminbar of Clearfy->Assets Manager * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12783951) * Please log on this address [https://users.freemius.com](https://users.freemius.com) to see all your licenses in Freemius. * If you are already logged in to your personal account, you need to log out and log in again using this link [https://users.freemius.com](https://users.freemius.com). It is important * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12784004) * Just did. That didn’t change anything. * Every tab is blank and empty. * OK will try to have both plugin…this is quite an unusual approach… * So I install the plugin called “gonzales” first, then the 2nd one called “asset manager premium” and then it will work is that what your are saying? - This reply was modified 6 years, 1 month ago by [KVNHNF](https://wordpress.org/support/users/kvnhnf/). - This reply was modified 6 years, 1 month ago by [KVNHNF](https://wordpress.org/support/users/kvnhnf/). - This reply was modified 6 years, 1 month ago by [KVNHNF](https://wordpress.org/support/users/kvnhnf/). * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12784040) * The Assets Manager doesn’t have a section in the settings. All plugin settings are located on the frontend in the top menu [https://imgur.com/Z3OeAym](https://imgur.com/Z3OeAym) * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12784051) * > OK will try to have both plugin…this is quite an unusual approach… * This is a common practice for plug-ins. There is a free plugin and a premium addon that adds premium functionality to the free plugin * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12784073) * word, thanks will give it a try then * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12793014) * hello, * So I installed both the free & premium version * But only the free version works. There is no where to add the license key to use premium version * That creative motion dashboard is still empty, regardless if I log out and back in * If I click on “add a website” it says: Add Website A website will be automatically added to this list once you install one of the products from the download section on your site and activate the license key. * The download section is blank and empty * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12794560) * Have you installed this free plugin? [https://wordpress.org/plugins/clearfy/](https://wordpress.org/plugins/clearfy/) This is exactly what you need, since the premium Assets Manager is part of Clearfy. * Please log on this address [https://users.freemius.com](https://users.freemius.com) to see all your licenses in Freemius. If you are already logged in to your personal account, you need to log out and log in again using this link [https://users.freemius.com](https://users.freemius.com). It is important * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12794897) * I just did what told. * It installed 2 plugins and tens of modules I haven’t asked. The only one that I want and paid for, is listed as “freemium” when all the other ones I don’t need are premium * The freemius dashboard is still blank if I log in or out * I activated my license key it doesn’t change NOTHING. * So far I cannot do what I want to do: conditionally hide scripts as per what I paid for AND it is slowing down my site. * How do I make this work??? Already wasted a lot of time on this * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12794908) * There are 3 plugins installed right now: * Webcraftic Assets manager Premium Webcraftic Clearfy package Version 1.1.3 | By Webcraftic * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12794970) * You must have these plugins installed: Webcraftic Clearfy [https://wordpress.org/plugins/clearfy/](https://wordpress.org/plugins/clearfy/) Webcraftic Clearfy package * After that, the License tab will appear in the Clearfy plugin, where you can enter the license key. This is how the premium version works. * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12795058) * Yes this is exactly what I did, activating the license didn’t change nothing. * This asset manager plugin is still listed as freemium, that dashboard doesn’t work * Please issue refund, i’m done. * [Temyk](https://wordpress.org/support/users/webtemyk/) * (@webtemyk) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12795106) * Have you opened the Assets Manager settings? Premium settings are displayed there? [https://imgur.com/Z8Z07j5](https://imgur.com/Z8Z07j5) * In the Components tab, it will still be displayed as Freemium. But the premium features are already working * Thread Starter [KVNHNF](https://wordpress.org/support/users/kvnhnf/) * (@kvnhnf) * [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/#post-12795434) * they are not. It does not work. Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/does-not-load-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/does-not-load-5/page/2/?output_format=md) The topic ‘DOES NOT LOAD’ is closed to new replies. * ![](https://ps.w.org/gonzales/assets/icon-256x256.png?rev=1842106) * [Assets manager, dequeue scripts, dequeue styles for WordPress](https://wordpress.org/plugins/gonzales/) * [Frequently Asked Questions](https://wordpress.org/plugins/gonzales/#faq) * [Support Threads](https://wordpress.org/support/plugin/gonzales/) * [Active Topics](https://wordpress.org/support/plugin/gonzales/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gonzales/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gonzales/reviews/) * 25 replies * 2 participants * Last reply from: [Temyk](https://wordpress.org/support/users/webtemyk/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/does-not-load-5/page/2/#post-12798346) * Status: not resolved