Title: Does not recognize names
Last modified: August 30, 2016

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# Does not recognize names

 *  Resolved [collex](https://wordpress.org/support/users/collex/)
 * (@collex)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/does-not-recognize-names/)
 * I did the [settings](http://prntscr.com/91xo66)
 * But names are not [accepted](http://prntscr.com/91xqq9)
 * Link to this avatar:
    `buddypress-first-letter-avatar/images/default/48/mystery.
   png`
 * Please, advise me what could be wrong?
 * [https://wordpress.org/plugins/buddypress-first-letter-avatar/](https://wordpress.org/plugins/buddypress-first-letter-avatar/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Dev49.net](https://wordpress.org/support/users/dev49net/)
 * (@dev49net)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743016)
 * Do you have any other BuddyPress plugins?
    Is there any particular reason why
   have you changed the filter priority? It should stay at 10 if you do not have
   any other avatar plugins.
 * Please set the filter priority to 10. If it doesn’t help, please start deactivating
   other plugins. At some point the avatars will start to work. Then we will know
   which plugin causes the incompatibility, so I will be able to see how to fix 
   this.
 * Kind regards,
    Daniel Wroblewski
 *  Thread Starter [collex](https://wordpress.org/support/users/collex/)
 * (@collex)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743101)
 * I did the settings as you said.
    I deactivated all plugins except: BuddyPress,
   CloudFlare, Anti-Spam by CleanTalk But the avatars do not start to work.
 * Maybe is this somehow connected with support for UTF-8? All Russian databases
   use UTF-8.
 *  Plugin Author [Dev49.net](https://wordpress.org/support/users/dev49net/)
 * (@dev49net)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743130)
 * Plugin files are also saved in UTF8, everything now uses UTF8. Usually my plugin
   takes the user name from the “alt” attribute of the user avatar image. What is
   your alt attribute for the avatars? In English WP it is “Picture of [username]”
   or “Profile picture of [username]”
 *  Thread Starter [collex](https://wordpress.org/support/users/collex/)
 * (@collex)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743142)
 * I do not know how you look at it. There is such a feature: when I uncheck users’
   profile avatars my groups the same becomes mystery. (
 *  Plugin Author [Dev49.net](https://wordpress.org/support/users/dev49net/)
 * (@dev49net)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743144)
 * Can you send me a link to your website?
 *  Thread Starter [collex](https://wordpress.org/support/users/collex/)
 * (@collex)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743149)
 * Yes, of course, here is my link to the site pandaplusDOTbiz
 *  Plugin Author [Dev49.net](https://wordpress.org/support/users/dev49net/)
 * (@dev49net)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743150)
 * Great, I think I know what the problem is. Please write to me at `info` _at_ `
   dev49` _dot_ `net`. I will send you a modified version to check. It seems that
   Russian translation uses slighlty different alt attributes for avatars. Normally
   it is “Profile picture of [username]”. In Russian it is “Рисунок профиля ([username])”.
   The brackets make it not possible for my plugin to work. I need to take that 
   into account in the next release.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Does not recognize names’ is closed to new replies.

 * ![](https://ps.w.org/buddypress-first-letter-avatar/assets/icon-128x128.png?rev
   =1106987)
 * [BuddyPress First Letter Avatar](https://wordpress.org/plugins/buddypress-first-letter-avatar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/buddypress-first-letter-avatar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/buddypress-first-letter-avatar/)
 * [Active Topics](https://wordpress.org/support/plugin/buddypress-first-letter-avatar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/buddypress-first-letter-avatar/unresolved/)
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 * 7 replies
 * 2 participants
 * Last reply from: [Dev49.net](https://wordpress.org/support/users/dev49net/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/does-not-recognize-names/#post-6743150)
 * Status: resolved