Title: Does not save changes
Last modified: May 30, 2026

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# Does not save changes

 *  [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [1 day, 5 hours ago](https://wordpress.org/support/topic/does-not-save-changes-5/)
 * Hello, with the latest version I’ve noticed the following:
    1. Changes I make to the email template aren’t being saved.
    2. In the “Billing address” field, specifically the city or state, it appears in
       all capital letters, and spaces are being replaced with hyphens “-“.
 * For example, if the content is: “El Cedro”, it appears as: “EL-CEDRO”
 * I’ve tried downloading the previous version from the “Advanced” option, but the
   list of previous versions doesn’t appear. Would you be so kind as to provide 
   me with the file for the previous version while you fix the problem? Thank you
   very much.
    -  This topic was modified 1 day, 5 hours ago by [vallesierra7](https://wordpress.org/support/users/vallesierra7/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [mytrinh](https://wordpress.org/support/users/mytrinh/)
 * (@mytrinh)
 * [1 day, 5 hours ago](https://wordpress.org/support/topic/does-not-save-changes-5/#post-18923799)
 * Hi,
 * Thank you for reaching out to us.
    1. Could you please use the dev version – 1.3.0.1 and give it a try? You can download
       the file here [https://drive.google.com/file/d/1HvGP5ujEqPppLihr73rFOC9tLRUdGP8q/view?usp=sharing](https://drive.google.com/file/d/1HvGP5ujEqPppLihr73rFOC9tLRUdGP8q/view?usp=sharing)
    2. It looks like this might be a compatibility issue. Could you please [create a support ticket](https://villatheme.com/knowledge-base/how-to-create-tickets-on-villathemes-forum/)
       in [our Support Forum](https://villatheme.com/supports/forum/presale/)? We’ll
       be happy to check it for you.
 * Best regards.
 *  Thread Starter [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * (@vallesierra7)
 * [21 hours, 21 minutes ago](https://wordpress.org/support/topic/does-not-save-changes-5/#post-18924001)
 * Thank you so much for your excellent service and prompt response.
   I’ve tested
   the version you sent, and it now allows saving changes. However, the issue mentioned
   in point 2 remains the same (it displays the billing_state field or content entirely
   in uppercase, and spaces are replaced with a hyphen “-“).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [vallesierra7](https://wordpress.org/support/users/vallesierra7/)
 * Last activity: [21 hours, 21 minutes ago](https://wordpress.org/support/topic/does-not-save-changes-5/#post-18924001)
 * Status: not resolved