Title: Does Not Support Subscriptions Out of the Box Last modified: May 30, 2023 --- # Does Not Support Subscriptions Out of the Box * [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [3 years ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/) * ETA: Please see the reply below. There appear to be additional features which need to be activated on your paypal account before it will work but was not made clear. * This plugin does not support subscriptions. Verified on two sites. Single product shows Paypal as an option. Subscriptions do not. I upgraded several months ago, but just realized paypal wasn’t showing on my site for subscriptions. This is not good and I wasted a couple of hours troubleshooting. - This topic was modified 3 years ago by [charmedchicken](https://wordpress.org/support/users/charmedchicken/). Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/) * (@niklasinpsyde) * [3 years ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16780562) * Hi [@charmedchicken](https://wordpress.org/support/users/charmedchicken/) * Thank you for taking the time to leave your feedback, and apologies for the misunderstanding you’ve experienced. We value your input and encourage any inquiries or concerns to be addressed directly in the [dedicated plugin support forums](https://drive.google.com/open?id=1MvHTOgOWI20qd_I5B8grmZDfI20aNBA9&usp=drive_fs) for timely assistance. * I would like to clarify that thePayPal Payments plugin does indeed support automatic payments when integrated with the WooCommerce Subscriptions plugin. Only the** [Vaulting](https://woocommerce.com/document/woocommerce-paypal-payments/#vaulting-saving-a-payment-method)** [ setting](https://woocommerce.com/document/woocommerce-paypal-payments/#vaulting-saving-a-payment-method) must be enabled to allow subscription payments: * [[ * The key aspect to note here is that your PayPal merchant account must have [special permissions (Vault approval)](https://woocommerce.com/document/woocommerce-paypal-payments/#get-vaulting-approval) enabled to save payment methods in the Vault, which is necessary for processing subscription payments. * The next plugin update improves the Vaulting setting and includes an [experimental feature for testing](https://github.com/woocommerce/woocommerce-paypal-payments/wiki/Testing-features-previews) to allow automatic PayPal subscription payments without requring Vault approval. So the entry barrier to sell subscriptions via PayPal will be even lower in the next feature update. * You can read more about how PayPal Payments can be used with subscriptions in the plugin documentation here: [https://woocommerce.com/document/woocommerce-paypal-payments/#subscriptions-faq](https://woocommerce.com/document/woocommerce-paypal-payments/#subscriptions-faq) * We hope this information provides some clarity. We kindly ask if you could consider updating the title of your review to more accurately reflect your experience, rather than perpetuating a misunderstanding. Thank you once again for your feedback and understanding. * Kind regards, Niklas * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [3 years ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16781174) * >>>>We kindly ask if you could consider updating the title of your review to more accurately reflect your experience, rather than perpetuating a misunderstanding. >>>> I will edit it to say it doesn’t do so out of the box, but a found another free plugin from a well-reviewed provider in the directory that did, so my review in substance stands. This information should have been front and center in the description/features or upon install. That it wasn’t is a failure IMHO. The old plugin didn’t require “vaulting”, IIRC. * Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/) * (@niklasinpsyde) * [3 years ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16782223) * > I will edit it to say it doesn’t do so out of the box * Thanks, it’s much appreciated! * > but a found another free plugin from a well-reviewed provider in the directory > that did * Both plugins require the same level of permission from the PayPal side. The main difference is one of them has a setting that lets you enable/disable subscription functionality while the other forces it to be always on. * > This information should have been front and center in the description/features > or upon install. * That PayPal Payments uses Vaulting for subscriptions is mentioned in the [plugin description](https://wordpress.org/plugins/woocommerce-paypal-payments/#description) on this repository, the plugin settings page, or the [documentation here](https://woocommerce.com/document/woocommerce-paypal-payments/#subscriptions-faq). We understand that the current Vaulting setting in the plugin does too many things at the same time and it’s easy to overlook, so it is actually receiving improvements in the upcoming update. * Also, when the testing for the new [PayPal Subscriptions feature](https://github.com/woocommerce/woocommerce-paypal-payments/wiki/Testing-features-previews#how-to-test-paypal-subscriptions-with-paypal-payments) is completed, this will be defaulted on for most merchants. Only when the connected account has Vault approval (Reference Transactions), the plugin will then automatically enable PayPal Vaulting for subscriptions. * > The old plugin didn’t require “vaulting”, IIRC. * That’s because none of the old or third-party PayPal plugins implement the [Vaulting feature](https://www.paypal.com/us/brc/article/securely-store-payments). Other PayPal plugins usually only implement basic functionality but not advanced features like Vaulting, advanced card payments, or the upcoming PayPal Subscriptions feature. * We are happy if you found a solution that works for you. PayPal Payments is always available for free if you are looking for the latest and more advanced PayPal functionality. * Kind regards, Niklas * [officialcreativex](https://wordpress.org/support/users/officialcreativex/) * (@officialcreativex) * [2 years, 12 months ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16821057) * [@charmedchicken](https://wordpress.org/support/users/charmedchicken/) which alternative tool have you used? I am having the same issue… Not every account can have Reference Transactions enabled… I don’t know why they thought it would be smart to change the process… * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16831698) * [@officialcreativex](https://wordpress.org/support/users/officialcreativex/) I’m using Payment Plugins for Paypal WooCommerce * [officialcreativex](https://wordpress.org/support/users/officialcreativex/) * (@officialcreativex) * [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16832089) * [@charmedchicken](https://wordpress.org/support/users/charmedchicken/) Means the old PayPal Plugin? Isn’t it a big security risk then? * Thread Starter [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * (@charmedchicken) * [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16834278) * No, it’s a plugin from a different company: Payment Plugins. If you copy/paste that name into the repository, it’ll come up for you and you’ll see. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Does Not Support Subscriptions Out of the Box’ is closed to new replies. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) * 7 replies * 3 participants * Last reply from: [charmedchicken](https://wordpress.org/support/users/charmedchicken/) * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/does-not-support-subscriptions-2/#post-16834278)