Title: Does not update automatically
Last modified: April 12, 2019

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# Does not update automatically

 *  Resolved [niclasto](https://wordpress.org/support/users/niclasto/)
 * (@niclasto)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/does-not-update-automatically/)
 * Hi Aleksandar,
 * its me again and I have reinstalled the plugin because actually I really appreciate
   it. But unfortunately the plugin does not update the stock data automatically.
   Only when I click on “Fetch Stock Data Now”, it updates the stock data. Do you
   have any advice for me how to fix this problem?
    ( I have a second site (www.
   kunnskap.de) and there it works fine so far.)
 * Many thanks and best regards,
 * Niclas
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-update-automatically%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Aleksandar Urošević](https://wordpress.org/support/users/urkekg/)
 * (@urkekg)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/does-not-update-automatically/#post-11449100)
 * Hi [@niclasto](https://wordpress.org/support/users/niclasto/),
 * Thank you for use of the Stock Ticker plugin!
 * Let me try to help you troubleshoot issue. I’m not sure to which symbol you referring
   to because WMS symbol get updated in database (or you have run manual fetch just
   before I went to site to check issue :), regarding to my test – please check 
   screenshots below:
 * [https://drive.google.com/open?id=1oC3oXn34jK4Ku1YGRfw5WVuLKDH2S9UQ](https://drive.google.com/open?id=1oC3oXn34jK4Ku1YGRfw5WVuLKDH2S9UQ)
   
   [https://drive.google.com/open?id=19SZqF1OXGA3jE1VhX5Wg4ERAzpeY2JeM](https://drive.google.com/open?id=19SZqF1OXGA3jE1VhX5Wg4ERAzpeY2JeM)
   [https://drive.google.com/open?id=1RnKQufxjLpkiX755IDNVDSTf0GuKyZL7](https://drive.google.com/open?id=1RnKQufxjLpkiX755IDNVDSTf0GuKyZL7)
    1. Please make sure you have all symbols used in stock tickers also within All 
       Stock Symbols field in plugin settings
    2. From tickers remove comma at the end of list of symbols
    3. Do you have regular visits to that website, or it’s barely visited? Because 
       automatic stock update is triggered by visitors visit of website
    4. Do you have set recommended cache timeout in plugin settings? If you cache for
       5 minutes only, with couple visits within 5 minutes not all symbols will be 
       fetched but only couple from the beginning of All Stock Symbols field.
 * Best regards,
    Aleksandar
 *  Thread Starter [niclasto](https://wordpress.org/support/users/niclasto/)
 * (@niclasto)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/does-not-update-automatically/#post-11465714)
 * Hi Aleksandar,
 * thank you for your response and sorry for my delay. Right now, it works much 
   better, so I am fine with it now.
 * Thanks for your help!
 * Regards
 * Niclas

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does not update automatically’ is closed to new replies.

 * ![](https://ps.w.org/stock-ticker/assets/icon.svg?rev=2870206)
 * [Stock Ticker](https://wordpress.org/plugins/stock-ticker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stock-ticker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stock-ticker/)
 * [Active Topics](https://wordpress.org/support/plugin/stock-ticker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stock-ticker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stock-ticker/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [niclasto](https://wordpress.org/support/users/niclasto/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/does-not-update-automatically/#post-11465714)
 * Status: resolved