Title: Does not work correct
Last modified: January 25, 2021

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# Does not work correct

 *  [aschwin71](https://wordpress.org/support/users/aschwin71/)
 * (@aschwin71)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-correct/)
 * When you ship outside the EU you get an error if you send more the 5 items and
   they don’t have an intention to fix this soon. Very strange for a parcel software
   that they can’t fix this. Most shop send more then 5 items

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [mitchellbokhove](https://wordpress.org/support/users/mitchellbokhove/)
 * (@mitchellbokhove)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-correct/#post-13955141)
 * [@aschwin71](https://wordpress.org/support/users/aschwin71/) We are sorry to 
   hear that this issue is causing you trouble. This issue is partly caused by the
   carrier that limits the number of item descriptions to 5.
    It has been on our
   radar for some time and it was our intention to pick it up soon. We do have a
   solution in mind and if you are still willing we would like to confirm with you
   if that would fix the problem. Could you send us an email at [support@myparcel.nl](https://wordpress.org/support/topic/does-not-work-correct/support@myparcel.nl?output_format=md)?
   If you mention my name in the mail my colleagues will make sure that I will be
   tagged.
 *  [mitchellbokhove](https://wordpress.org/support/users/mitchellbokhove/)
 * (@mitchellbokhove)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-correct/#post-13992711)
 * Hiervoor is inmiddels een fix live gezet. In alle versies van onze plugin zou
   een label geprint moeten kunnen worden als je een order hebt die meer dan 5 verschillende
   producten bevat.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does not work correct’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-myparcel/assets/icon-256x256.png?rev=2898538)
 * [MyParcel](https://wordpress.org/plugins/woocommerce-myparcel/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-myparcel/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-myparcel/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-myparcel/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-myparcel/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-myparcel/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [mitchellbokhove](https://wordpress.org/support/users/mitchellbokhove/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/does-not-work-correct/#post-13992711)