Title: Does Not Work in Mobile – Using ShortCode
Last modified: April 30, 2018

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# Does Not Work in Mobile – Using ShortCode

 *  Resolved [horizon70s](https://wordpress.org/support/users/horizon70s/)
 * (@horizon70s)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-in-mobile-using-shortcode/)
 * Greetings,
 * We’re using your plugin at the bottom of our site (right above the footer).
 * I’m seeing it in Chrome, but in Android Chrome (and other browsers) the plugin
   doesn’t load. We’ve also tested it on IOS Safari and that doesn’t load either.
 * I like the plugin, just not sure how to make it work or if Premium works if that’s
   the only way.
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoes-not-work-in-mobile-using-shortcode%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [horizon70s](https://wordpress.org/support/users/horizon70s/)
 * (@horizon70s)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-in-mobile-using-shortcode/#post-10233286)
 * I should also note, I’m using the latest version of WP/plugin, and using the 
   DIVI theme.
 * FYI – thanks
 *  [Web-Dorado Team](https://wordpress.org/support/users/wdteam/)
 * (@wdteam)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-in-mobile-using-shortcode/#post-10245614)
 * Hi,
 * Please excuse my tardy reply!
 * Firstly, please add a test widget in the footer area. You can use any default
   widget from WordPress for testing. Add the test widget to the same place where
   you have added the Instagram Feed widget and check whether it is displayed or
   not.
 * Please, keep us informed about the result.
 * Thank you and have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 2 replies
 * 2 participants
 * Last reply from: [Web-Dorado Team](https://wordpress.org/support/users/wdteam/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/does-not-work-in-mobile-using-shortcode/#post-10245614)
 * Status: resolved