Title: Does not work on Android.
Last modified: December 11, 2016

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# Does not work on Android.

 *  [benbogart](https://wordpress.org/support/users/benbogart/)
 * (@benbogart)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/does-not-work-on-android-2/)
 * Hello,
 * The way the checkout popup is called causes an error on Android. This was confirmed
   by stripe support. You can see verify at this url:
    [http://moretango.org/givingtuesday](http://moretango.org/givingtuesday)
 * The suggest from Stripe support is to call the checkout differently. Here is 
   their response to my support request:
 * “Thanks for reaching out to us, I’m happy to help you with this! I looked at 
   your web site and was able to reproduce this issue on Android.
 * It looks like what’s happening here is that Android isn’t happy with the way 
   that you’re triggering an open of the pop-up window, thus it is engaging a pop-
   up blocker which causes this odd state and ultimately the error.
 * I think its most likely because of the way your on click call is constructed.
 * I might try jQuery(“#hg-stripe-donate-button-tanguero”).on(“click”,function(e){});
   instead of jQuery(document.body).on(‘click’, ‘#hg-stripe-donate-button-tanguero’,
   function( e ) {});
 * Mobile browsers in particular can be a bit finicky about how clicks are triggered.
 * You can also try my barebones example here, which should work on Android as well
   as desktop. [http://jsbin.com/zonaciwaho/edit?html,output](http://jsbin.com/zonaciwaho/edit?html,output)
 * I hope this helps to clarify and please let me know if you have any other questions!
 * All the best,
    Dexter”
 * In anycase, the current implementation does not work on android devices.
 * Thanks for your plugin and support!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Hal Gatewood](https://wordpress.org/support/users/halgatewood/)
 * (@halgatewood)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-on-android-2/#post-8585678)
 * I just changed the onclick per the email you sent me, version 1.2.1. Give it 
   a try and let me know!
 *  Thread Starter [benbogart](https://wordpress.org/support/users/benbogart/)
 * (@benbogart)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-on-android-2/#post-8586864)
 * Will do. We are currently in our end of year fundraising rush and I solved the
   problem locally. But I will give the new version a try after the new year.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does not work on Android.’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ajax-donations-via-stripe-checkout_15b2f0.
   svg)
 * [AJAX Donations via Stripe Checkout](https://wordpress.org/plugins/ajax-donations-via-stripe-checkout/)
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## Tags

 * [android](https://wordpress.org/support/topic-tag/android/)

 * 2 replies
 * 2 participants
 * Last reply from: [benbogart](https://wordpress.org/support/users/benbogart/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-on-android-2/#post-8586864)
 * Status: not resolved