Title: Does not work with Api_Request_Exception
Last modified: January 3, 2017

---

# Does not work with Api_Request_Exception

 *  [Chajm](https://wordpress.org/support/users/chajm/)
 * (@chajm)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-with-api_request_exception/)
 * The software was stable until the supplier decided to merge with shareThis: Api_Request_Exception
   where everything was fine before. I’ll delete this tool.
    -  This topic was modified 9 years, 5 months ago by [Chajm](https://wordpress.org/support/users/chajm/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-with-api_request_exception/#post-8614737)
 * Hi [@chajm](https://wordpress.org/support/users/chajm/),
 * Thank you for reaching out and providing feedback, I’m sorry you’re seeing this
   issue!
    Our engineering team is currently looking into this problem and hope 
   to find a solution soon.  
 To help us expedite this process, can you let us 
   know if you’re on the latest version of WordPress (Version 4.7) and our plugin,
   in addition if you can access your console log and let us know what errors are
   showing that would be extremely helpful! 
 To access your console log you can
   right click and press ‘Inspect’ then click into the [Console] tab, as seen here:
   [https://cl.ly/iVbH](https://cl.ly/iVbH)
 * We hope to address this issue as soon as possible.
 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-with-api_request_exception/#post-8619382)
 * Hi [@chajm](https://wordpress.org/support/users/chajm/),
 * We did a bit more investigation on our end and realized the error was from Google’s
   API call restrictions for requests per minute which is why you’re seeing this
   error. We have gone ahead and raised the level and should no longer see this 
   error.
 * If you do, please let us know.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Does not work with Api_Request_Exception’ is closed to new replies.

 * ![](https://ps.w.org/googleanalytics/assets/icon-256x256.jpg?rev=2624799)
 * [ShareThis Dashboard for Google Analytics](https://wordpress.org/plugins/googleanalytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/googleanalytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/googleanalytics/)
 * [Active Topics](https://wordpress.org/support/plugin/googleanalytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/googleanalytics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/googleanalytics/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/does-not-work-with-api_request_exception/#post-8619382)