Title: Does the plugin support custom ticket fields?
Last modified: March 20, 2023

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# Does the plugin support custom ticket fields?

 *  [sinclairnav](https://wordpress.org/support/users/sinclairnav/)
 * (@sinclairnav)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/does-the-plugin-support-custom-ticket-fields/)
 * I’m using this plugin to connect my Gravity Form to a Zendesk account. I have
   the account connected, and a feed setup for my form. However, when I get to the
   step of mapping the form fields to Zendesk, the only Zendesk fields available
   for mapping are the standard fields. I’ve added several custom ticket fields 
   in my Zendesk account, and I need to be able to map those from my Gravity Form
   as well. Any advice is appreciated!

The topic ‘Does the plugin support custom ticket fields?’ is closed to new replies.

 * ![](https://ps.w.org/gf-zendesk/assets/icon-256x256.png?rev=2596721)
 * [WP Gravity Forms Zendesk](https://wordpress.org/plugins/gf-zendesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gf-zendesk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gf-zendesk/)
 * [Active Topics](https://wordpress.org/support/plugin/gf-zendesk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gf-zendesk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gf-zendesk/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [sinclairnav](https://wordpress.org/support/users/sinclairnav/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/does-the-plugin-support-custom-ticket-fields/)
 * Status: not resolved