Title: Does WordPress block UpdraftPlus migrating website files?
Last modified: May 12, 2017

---

# Does WordPress block UpdraftPlus migrating website files?

 *  Resolved [NBhalerao](https://wordpress.org/support/users/nbhalerao/)
 * (@nbhalerao)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/does-wordpress-block-updraftplus-migrating-website-files/)
 * I have Wordfence version 6.3.8 on both a test and live site, along with UpdraftPlus
   plugin version 2.12.13.1 on both. I am trying to migrate the live site to the
   test one using UpdraftPlus. I have created a key on the test site, copied this
   to the live site (basically to give permission) but when I try to send to the
   test site I get this message:
    “Unexpected response: Error: Response from remote
   site could not be understood (response_not_understood). You should check that
   the remote site is online, not firewalled, does not have security modules that
   may be blocking access, has UpdraftPlus version 2.10.3 or later active and that
   the keys have been entered correctly.”
 * I have used UpdraftPlus a lot, but am I new to using WordFence. I strongly suspect
   that Wordfence is blocking this (which I half expected) but I cannot find out
   how to allow this as an exception. I think it is something I have to add to the
   whitelist? And if so, how do I figure out what to allow, just for this scenario?
   I thought I might see something crop up on the Wordfence live traffic of the 
   test site, from which I could click to say, “but this is ok”, but nothing new
   appears when I try to send this over.

Viewing 1 replies (of 1 total)

 *  Thread Starter [NBhalerao](https://wordpress.org/support/users/nbhalerao/)
 * (@nbhalerao)
 * [9 years ago](https://wordpress.org/support/topic/does-wordpress-block-updraftplus-migrating-website-files/#post-9132258)
 * (Meant to say Wordfence in the title, so I have re-submitted a new request with
   the correct title as I cannot amend this one) – [https://wordpress.org/support/topic/does-wordfence-block-updraftplus-migrating-website-files/](https://wordpress.org/support/topic/does-wordfence-block-updraftplus-migrating-website-files/)

Viewing 1 replies (of 1 total)

The topic ‘Does WordPress block UpdraftPlus migrating website files?’ is closed 
to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
 * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [NBhalerao](https://wordpress.org/support/users/nbhalerao/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/does-wordpress-block-updraftplus-migrating-website-files/#post-9132258)
 * Status: resolved