Title: Doesn't accept correct answer Last modified: August 21, 2016 --- # Doesn't accept correct answer * Resolved [Tikibird](https://wordpress.org/support/users/tikibird/) * (@tikibird) * [12 years, 5 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/) * I’m not sure what is going on. I have tested this with a non-admin account so it simulates a normal commenter and it works. I just got an email from someone who has been trying to comment but he says it is ging an error message “Error: your answer to the humancaptcha question is incorrect. Use your browser’s back button to try again.” * I have confirmed that he was entering the correct answer with the questions I have loaded. I did change a few of your default questions to my own questions. The blog is [http://www.milestothewild.com](http://www.milestothewild.com) * There is some kind of copy & paste code under the Captcha question that isn’t on your screenshot. Could that be the problem? * Otherwise I love this plug in, have had no spam since installing it. * [http://wordpress.org/plugins/humancaptcha/](http://wordpress.org/plugins/humancaptcha/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [12 years, 4 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442475) * Interesting. I can’t leave a comment. I’m getting the monday, tuesday, … question. Can you check that the answer is still friday please, and that you haven’t changed it? * I can’t see any copy and paste code. Do you have a screenshot? * Have you tried it with a default WP theme and/or other plugins disabled, as it’s possible that something is conflicting with it? * Thread Starter [Tikibird](https://wordpress.org/support/users/tikibird/) * (@tikibird) * [12 years, 4 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442491) * Sorry for delay, too much work this week! I just tested it again on a different browser with a normal (not admin) email and I could comment. Yes, friday is still the correct answer. I changed a few questions to make them fit my blog’s theme( about birds) but still very easy questions such as how many wings does a bird have = 2. I only have this one blog but it’s using 2011. I think there was a few plug in updates since I posted this question so that probably got rid of the copy paste code. I have no idea how it was there but it’s gone now. * [surferride](https://wordpress.org/support/users/surferride/) * (@surferride) * [12 years, 2 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442524) * Hi there, I am having exactly this same problem. I tried with the Twenty Twelve plugin too and it doesnt work. * My blog is in Spanish, I dont know if you know the language to be able to test my own questions. If you like I can send you an email with the print screens of the correct answers so you can check its not working. * Any ideas? * Thanks! * [FireMyst](https://wordpress.org/support/users/firemyst/) * (@firemyst) * [12 years, 1 month ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442527) * I’m experiencing the same issue now too. Doesn’t matter how I answer, everything is incorrect. * I think the biggest plugin update I did was bullet proof security. * Deleting and reinstalling this HumanCaptcha plugin didn’t resolve the issue. * Nor did resetting the questions. * No idea what’s causing it. * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [12 years, 1 month ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442528) * Thanks for making me aware of this – I am looking into it. * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [12 years, 1 month ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442529) * Not sure why this is showing as resolved – did anyone change the status? * If you are still having issues, please can you confirm that you have upgraded to WordPress 3.9 for me? * Thanks * [daveoxton](https://wordpress.org/support/users/daveoxton/) * (@daveoxton) * [11 years, 11 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442536) * Hi, * I find that this plugin reports correct answers as wrong but it seems to do it in a random, ad hoc way. If I type in answers one after another it works every time but if I wait a few minutes and then type in an answer it occasionally reports a correct answer as wrong. Which doesn’t seem to make any sense to me! * I am using it on a premium theme purchased from themeforest where I have had to play with the css to get the captcha to display correctly and I have changed one line of code in your plugin just to add an explanation as to what it is. * Original code: `$fields['obr_hlc'] = '

*

';` * Changed code: `$fields['obr_hlc'] = '

';` * As far as I can tell that should make no difference at all. * Everything installed is the latest version available. * Thanks for any help! * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [11 years, 11 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442538) * Hi Dave * Thanks for this. Which theme are you using? What happens with a standard WP theme, like TwentyThirteen? Also can you post a link to your site please, so that I can try posting myself? * Regards Mike * [daveoxton](https://wordpress.org/support/users/daveoxton/) * (@daveoxton) * [11 years, 11 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442540) * Hi Mike, * Thanks for the quick response. * I am using the X Theme from ThemeCo and I also have quite a few plugins installed( probably too many)- this is where the problem appears. I also have a test site set up with the Twenty Thirteen theme and only a couple of very standard plugins and your plugin works perfectly here. * It is no doubt a conflict with the theme or a plugin but it just seems very strange that it happens sometimes and not others. * Main Site: [http://jammytoast.com/](http://jammytoast.com/) Test Site: [http://test/jammytoast.com/](http://test/jammytoast.com/) * Cheers Dave * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [11 years, 11 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442541) * Hi Dave * If it’s working with Twenty Thirteen and a couple of plugins, then it’s a case of adding your theme and the other plugins one-by-one until you find which one is causing the problem. * Regards Mike * [daveoxton](https://wordpress.org/support/users/daveoxton/) * (@daveoxton) * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442542) * Hi Mike * I just thought I would let you know that since your last update I tried your plugin again and it now works every time without any errors. My theme has also been updated since I reported this error so where the original incompatibility lay I have no idea. * Just happy it now works and I can use your excellent plugin. * Thanks very much. * Dave * Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/) * (@outerbridge) * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442543) * Thanks for the update Dave. Glad it’s all working! Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Doesn't accept correct answer’ is closed to new replies. * ![](https://ps.w.org/humancaptcha/assets/icon-256x256.png?rev=1650588) * [HumanCaptcha by Outerbridge](https://wordpress.org/plugins/humancaptcha/) * [Frequently Asked Questions](https://wordpress.org/plugins/humancaptcha/#faq) * [Support Threads](https://wordpress.org/support/plugin/humancaptcha/) * [Active Topics](https://wordpress.org/support/plugin/humancaptcha/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/humancaptcha/unresolved/) * [Reviews](https://wordpress.org/support/plugin/humancaptcha/reviews/) ## Tags * [human](https://wordpress.org/support/topic-tag/human/) * 12 replies * 5 participants * Last reply from: [Outerbridge](https://wordpress.org/support/users/outerbridge/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-accept-correct-answer/#post-4442543) * Status: resolved