Title: Doesn't automatically insert records?
Last modified: August 21, 2016

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# Doesn't automatically insert records?

 *  Resolved [nqtptn](https://wordpress.org/support/users/nqtptn/)
 * (@nqtptn)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/)
 * LivelyChat doesn’t automatically insert record to the table livelychatsupport_convos
   when a user not input name and email?
    Sorry for my beginner’s English.
 * [http://wordpress.org/plugins/lively-chat-support/](http://wordpress.org/plugins/lively-chat-support/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Anonymous User 9782929
 * (@anonymized-9782929)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/#post-4192358)
 * That’s right… a record is only created when a conversation is initiated.
 *  Thread Starter [nqtptn](https://wordpress.org/support/users/nqtptn/)
 * (@nqtptn)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/#post-4192361)
 * everytime i see “bots” visited page, livelychatsupport auto insert
    a record 
   into table livelychatsupport_convos. everyday it insert about 200 record(spam
   database). you can see image: [http://postimg.org/image/rvzv1d9m7/](http://postimg.org/image/rvzv1d9m7/)
   how it doesn’t insert while name=null or email=null.
 *  Anonymous User 9782929
 * (@anonymized-9782929)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/#post-4192378)
 * Hi nqtptn,
 * Just checked… I was wrong on the first response. You’re right, each new visitor
   creates a new row. I did this so that we’ll be able to actually “approach” the
   visitors in a later version. For now, this seems wasteful… perhaps I’ll create
   a way to purge old unused visitors – thanks for the heads up!
 *  Thread Starter [nqtptn](https://wordpress.org/support/users/nqtptn/)
 * (@nqtptn)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/#post-4192393)
 * tks for replay. I’m waiting for version next.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Doesn't automatically insert records?’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [nqtptn](https://wordpress.org/support/users/nqtptn/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/doesnt-automatically-insert-records/#post-4192393)
 * Status: resolved