Title: Doesn’t convert plugin
Last modified: December 24, 2021

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# Doesn’t convert plugin

 *  Resolved [Bogdan Shapovalov](https://wordpress.org/support/users/mrbogdan/)
 * (@mrbogdan)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/)
 * Hello, thanks for the plugin, I hope it will work and we will buy a subscription.
 * 1. But until it works, the site – [https://logoped-36.ru](https://logoped-36.ru)
 * There are no errors in the admin panel, the settings are as follows:
    [https://prnt.sc/24bumfb](https://prnt.sc/24bumfb)
   [https://prnt.sc/24bun0g](https://prnt.sc/24bun0g) [https://prnt.sc/24buo1o](https://prnt.sc/24buo1o)
 * Maybe you have some ideas on how to make the plugin work.
    Checked according 
   to your instructions – all the pictures
 * 2. And another question, if you buy a pro version, then how do I understand the
   conversion will take place through your server? Maybe the plugin will work just
   like that.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoesnt-convert-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15193529)
 * Hello [@mrbogdan](https://wordpress.org/support/users/mrbogdan/),
 * Thanks for your message.
 * 1. See [the plugin FAQ](https://wordpress.org/plugins/webp-converter-for-media/faq/)
   for information on how to check if a plugin is working properly. More specifically
   in the question _“How to check if plugin works?”_. Your screenshots are not working
   for me, I cannot view them.
 * 2. Converting images is done using my server, but the converted images are saved
   on your server.
 * Best,
    Mateusz
 *  Thread Starter [Bogdan Shapovalov](https://wordpress.org/support/users/mrbogdan/)
 * (@mrbogdan)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15194353)
 * 1. [https://logoped-36.ru/kontakty/](https://logoped-36.ru/kontakty/) It is strange
   that screenshots do not open. Here is a link, for example, to the contacts page,
   there are 2 images of buildings. I did everything as in your FAQ image anyway
   оpg and png.
 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15194668)
 * [@mrbogdan](https://wordpress.org/support/users/mrbogdan/) From what I can see
   you are using the WebP Express plugin. I am not able to help in this matter.
 *  Thread Starter [Bogdan Shapovalov](https://wordpress.org/support/users/mrbogdan/)
 * (@mrbogdan)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15195691)
 * I’m sorry. You haven’t answered for a while and I tested another plugin. Yours
   has now been returned. We get an interesting pattern.
 * On the main page of Googlespeed shows that there are no webp images, but for 
   example, there are contacts on the page.
 * At the same time, webp images are not displayed on the contacts page as described
   in your faq
 *  Thread Starter [Bogdan Shapovalov](https://wordpress.org/support/users/mrbogdan/)
 * (@mrbogdan)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15195696)
 * pagespeed somehow selectively shows what is a webp and what is not, maybe your
   plugin is not able to optimize their images inside elementor blocks?
 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15195707)
 * [@mrbogdan](https://wordpress.org/support/users/mrbogdan/) Using the default 
   via .htaccess mode all images can be displayed in WebP.
 *  Thread Starter [Bogdan Shapovalov](https://wordpress.org/support/users/mrbogdan/)
 * (@mrbogdan)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15195714)
 * Happened now by changing the setting to Pass Thru.
 * As I understand it, this means that I have problems on the server once in a while–.
   htaccess didn’t it work?
 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15196515)
 * [@mrbogdan](https://wordpress.org/support/users/mrbogdan/) The via .htaccess 
   method should work fine all the time. However, you are using a different plugin
   now, so it’s hard to help you. I do not see a problem.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Doesn’t convert plugin’ is closed to new replies.

 * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288)
 * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/)
 * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/)
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 * 8 replies
 * 2 participants
 * Last reply from: [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/doesnt-convert-plugin/#post-15196515)
 * Status: resolved