Title: Doesn´t import and when does it, does it with errors.
Last modified: January 9, 2022

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# Doesn´t import and when does it, does it with errors.

 *  [BianCortes](https://wordpress.org/support/users/biancortes/)
 * (@biancortes)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-and-when-does-it-does-it-with-erros/)
 * – Tried several times installing “tour-operator.1.2.5” after installation an 
   extra theme showed up, uninstalled, installed again, two themes total.
    – Reset
   WP, install again, same issue. – First import proccess gave error 500. Solved,
   second try imported demo, but with errors. – Reset WP again, tried multiple times,
   none of imported anything.
    -  This topic was modified 4 years, 3 months ago by [BianCortes](https://wordpress.org/support/users/biancortes/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Rara Themes Support](https://wordpress.org/support/users/rarathemesupport/)
 * (@rarathemesupport)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-and-when-does-it-does-it-with-erros/#post-15239273)
 * Hello [@biancortes](https://wordpress.org/support/users/biancortes/),
 * Can you please send me the screenshot of which file have you uploaded while importing
   the demo content?
 * You need to download the demo content file from [here.](https://docs.rarathemes.com/docs/tour-operator/theme-activation-and-installation/how-to-import-demo-content/)
 * And the 500 error that you are seeing is related to the Hosting Company.
 * You can further contact us on our dedicated support forum as well.
 * Also, I would like you to ask the question on the support forum rather than on
   the Reviews page.
 * Thank you.
 *  Thread Starter [BianCortes](https://wordpress.org/support/users/biancortes/)
 * (@biancortes)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-and-when-does-it-does-it-with-erros/#post-15245360)
 * I just moved on with another theme that worked at the first attempt.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn´t import and when does it, does it with errors.’ is closed to new
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 * 2 replies
 * 2 participants
 * Last reply from: [BianCortes](https://wordpress.org/support/users/biancortes/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-and-when-does-it-does-it-with-erros/#post-15245360)