Title: Doesn&#8217;t Import data
Last modified: March 11, 2019

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# Doesn’t Import data

 *  Resolved [mshum](https://wordpress.org/support/users/mshum/)
 * (@mshum)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-data/)
 * Hi there! I installed your plugin, it shows that I’m connected to the server 
   when I test the connection to the main domain URL. But when I go to import stuff
   it doesn’t pull in all the images, products, posts etc… What do I need to do 
   to make it work?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Kerfred](https://wordpress.org/support/users/kerfred/)
 * (@kerfred)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11297316)
 * What is written in the logs?
    Do you have any warnings?
 *  Thread Starter [mshum](https://wordpress.org/support/users/mshum/)
 * (@mshum)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11299966)
 * Hi! There is nothing in the logs and no warnings comes up.It just shows like 
   the transfer was completed and nothing with exception some limited wording and
   a couple of images comes over.
 *  Plugin Author [Kerfred](https://wordpress.org/support/users/kerfred/)
 * (@kerfred)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11300701)
 * Could you open a ticket on [https://www.fredericgilles.net/support/](https://www.fredericgilles.net/support/)
   and send your log and a screenshot of your settings?
    You can find the log in
   the wp-content/uploads directory.
 *  [Sivustonikkari](https://wordpress.org/support/users/risalmin/)
 * (@risalmin)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11320712)
 * I have the same problem. Can you please post a possible solution here as well?
   I am wondering, if it is something that the premium plugin could solve. In that
   case, I would be more than happy to purchase it 🙂
 *  Plugin Author [Kerfred](https://wordpress.org/support/users/kerfred/)
 * (@kerfred)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11320903)
 * What is written in the log?
 * Please note that if all your data are custom post types, this is normal. The 
   custom post types are imported with the Premium version only.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Doesn’t Import data’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Kerfred](https://wordpress.org/support/users/kerfred/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/doesnt-import-data/#post-11320903)
 * Status: resolved