Title: Doesn’t save changes
Last modified: January 11, 2022

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# Doesn’t save changes

 *  Resolved [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/)
 * Hi,
    No matter what I do, the plugin just doesn’t save any changes. I’ve set 
   several items to “Not show in search results” (in order to get them out of my
   sitemaps). But regardless of how many I try, it simply won’t save. Every time
   the page reloads after saving, everything is put back to “Turn on” instead of
   my changes.
 * Very annoying because my searchindex is messed up due to thousands of unneeded
   tags in my sitemap!
 * P.s. the form on the pages of the plugin where you can sent a message directly
   to Yoast doesn’t seem to work either. Once I click “sent” it just reloads and
   all the stuff I enters is still there. No changes whatsoever….

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [Md Mazedul Islam Khan](https://wordpress.org/support/users/mazedulislamkhan/)
 * (@mazedulislamkhan)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15241162)
 * Sorry to hear that you’re having trouble excluding certain tags from Yoast SEO
   generated XML sitemap and the contact form that you see on the Yoast SEO dashboard
   doesn’t work for you as well.
 * Can you please share the relevant tags pages link here with us so that we could
   take a look at them and verify them on our end?
 * We look forward to hearing from you.
 *  Thread Starter [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15243740)
 * Hi,
 * Not sure what you mean? Tags pages?
    Either I don’t understand you, or you don’t
   understand me?
 * The Yoast plugin creates a sitemap.xml, and in the menu I can choose wether a
   taxonomy, tag or something else is included in the sitemap. (it also adds a noindex/
   index to the relevant page).
    Apart from several other SEO setting, I can click
   on “turn on” or “turn off”.
 * After making the changes I need to make I need to click the button “Save changes”.
   After clicking, the page reloads.
 * The problem is, after reloading all my changes are undone.
 * For example: I set “Product_Tags” to “turn off”. After saving is is set back 
   to “turn on”. In fact, every single item in this entire menu is set to “turn 
   on”.
 * After digging in the database, I found an entry with “noindex_product-tags”, 
   which has a 0 behind it (turn on). In a backup from last year, I found that same
   database entry which shows a 1 (turn off).
    For example, this was taken from 
   the database entry: wpseo_titles It shows now: “noindex-tax-product_tag”;b:0;
   s:28: It used to be: “noindex-tax-product_tag”;b:1;s:28:
 * After changing it in the menu of the plugin, it shows:
    “noindex-tax-product_tag”;
   b:0;s:28: The “0” at the end should’ve been changed into a “1”.
 *  [devnihil](https://wordpress.org/support/users/devnihil/)
 * (@devnihil)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15246091)
 * [@supervinnie](https://wordpress.org/support/users/supervinnie/) Thanks for your
   reply and for clarifying the issue that you are experiencing. We understand now
   that the settings you have configured on the **SEO>Search Appearance>Taxonomies**
   page are not being saved.
 * Often, we see problems occur in combination with another plugin or theme. The
   fastest way to rule out any conflict, is to **deactivate all non-Yoast plugins
   and switch to a standard theme** like [Twenty Twenty](https://wordpress.org/themes/twentytwenty/).
 * Please test this on your development or staging site, if you have one. If not,
   we recommend using the [Health Check & Troubleshooting](https://wordpress.org/plugins/health-check/)
   plugin. This plugin has a troubleshooting mode, which **does not affect normal
   visitors to your site**.
 * If you’re unfamiliar with checking for conflicts, we’d like to point you to a
   step-by-step guide that will walk you through the process: [How to check for plugin conflicts](https://yoast.com/help/how-to-check-for-plugin-conflicts/)
 * If you do not feel comfortable to do this yourself or if this does not solve 
   your issue, our [Yoast SEO Premium plugin](https://yoast.com/wordpress/plugins/seo/)
   comes with one year of (technical) support.
 *  Thread Starter [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15251223)
 * Hi,
 * It took a while to test everything. But I changed to several standard WordPress
   themes, and I have enabled and disabled all plugins (apart from woocommerce).
   But to no avail.
    Everythime I try to save anything, the changes are simply not
   saved.
 *  Thread Starter [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15251227)
 * Is there a list of know conflicts with themes/plugins?
    Maybe even a list of 
   known issues with server side solutions? Such as redis or varnish or even Cloudflare?
 *  Plugin Support [Michael Tiña](https://wordpress.org/support/users/mikes41720/)
 * (@mikes41720)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15251323)
 * Hi [@supervinnie](https://wordpress.org/support/users/supervinnie/)
 * We don’t kee a list of known conflicts with certain plugins or themes, but all
   bug reports and issues are filed on our [GitHub repository](https://github.com/Yoast/wordpress-seo/issues).
 * You’ve mentioned that the Yoast SEO menu options you’ve set for the product tags(
   such as if it should be shown in the search results or not) don’t save when you
   click on the ‘save changes’ button, and you’ve tested this with a default WP 
   theme, and only Yoast SEO and WooCommerce as the plugins activated.
 * Could you [open your browser’s console (where this issue occurs) and check for any JavaScript errors in red](https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/)
   and share a screenshot of that with us? You can use a website such as snipboard.
   io or imgur.com to upload a screenshot and share a link here.
 *  Thread Starter [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15259302)
 * Hi,
 * (Jeez, how many people work at your office… every day a new guy?)
 * The only error I get is:
    ?v=2.0:16 WebSocket connection to ‘wss://public-api.
   wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:
 * It seems related to the Jetpack notifications: [https://github.com/Automattic/jetpack/issues/9170](https://github.com/Automattic/jetpack/issues/9170)
   
   But I can’t find any mentioning if it having any effect on other plugins.
 *  Plugin Support [Michael Tiña](https://wordpress.org/support/users/mikes41720/)
 * (@mikes41720)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15274902)
 * Hi [@supervinnie](https://wordpress.org/support/users/supervinnie/)
 * We have several people on our team helping out here on the support forums.
 * We tried enabling troubleshooting mode and only having a default WP theme (TwentyTwenty)
   and only Yoast SEO and WooCommerce as the plugins enabled on one of our test 
   sites.
 * We then went to the Search Appearance settings and went to the taxonomies tab
   and set the product tags (product_tag) to ‘not show in the search results’ and
   we saved the changes, and the changes were retained – [https://snipboard.io/XBqF4r.jpg](https://snipboard.io/XBqF4r.jpg)(
   and the product tag sitemap isn’t included in the sitemap index)
 * We’re not exactly sure why the changes aren’t being saved on your end (the error
   you’ve referenced in your last reply doesn’t seem to be related to the changes
   not being saved). Are you able to reproduce this on a fresh installation on a
   staging site?
 * It might be something local to your setup if it still occurs with just a default
   theme and only those 2 plugins enabled. We suggest you open a bug report by following
   the steps here – [https://yoast.com/help/how-to-write-a-good-bug-report/](https://yoast.com/help/how-to-write-a-good-bug-report/)
 *  Thread Starter [supervinnie](https://wordpress.org/support/users/supervinnie/)
 * (@supervinnie)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15282841)
 * Had a few tries this weekend. I can only test on a different server, connected
   with a different domainname. The server where the problem occurs is a dedicated(
   and live) website that I don’t want to mess with.
 * I installed WordPress, Woocommerce and Yoast but the problem did not occur. I
   installed a couple more plugins (didn’t bother going through all the settings)
   and the problem did not occur.
    So, not really sure what is causing it. But the
   live website still won’t save.
 * The only solution I managed to come up with is to look in the database for specific
   fields and change “noindex-tax-product_tag”;b:0;s:28” into “noindex-tax-product_tag”;
   b:1;s:28” (change 0 to 1).
    (including many other entries)
    -  This reply was modified 4 years, 4 months ago by [supervinnie](https://wordpress.org/support/users/supervinnie/).
 *  Plugin Support [Michael Tiña](https://wordpress.org/support/users/mikes41720/)
 * (@mikes41720)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15300442)
 * Hi,
 * We understand that on another test site, the issue didn’t occur. We’re not exactly
   sure why the error occurs on your live site as we’re unable to reliably reproduce
   this issue on our end.
 * We recommend filing a bug report (with all of the relevant information) as per
   this article – [https://yoast.com/help/how-to-write-a-good-bug-report/](https://yoast.com/help/how-to-write-a-good-bug-report/)

Viewing 10 replies - 1 through 10 (of 10 total)

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 * Last reply from: [Michael Tiña](https://wordpress.org/support/users/mikes41720/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/doesnt-save-changes-2/#post-15300442)
 * Status: resolved