Title: Doesn’t Switch
Last modified: September 4, 2020

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# Doesn’t Switch

 *  Resolved [Anirban Roy](https://wordpress.org/support/users/heyanirban/)
 * (@heyanirban)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/doesnt-switch/)
 * The plugin was working fine until yesterday. But now it just shows “back to (
   previous account)” without actually making the switch.
 * I didn’t install any new plugin. I have also tried clearing the cache from my
   cache plugin and putting Cloudflare in development mode. But still, it’s not 
   working.
 * Please help me fix the issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/)
 * (@johnbillion)
 * WordPress Core Developer
 * [5 years, 9 months ago](https://wordpress.org/support/topic/doesnt-switch/#post-13363024)
 * Did you make any other changes to your website? Did your web host install or 
   update anything?
 * This sounds like it might be caused by a caching issue that you’ll need to speak
   with your web host about.
 *  Thread Starter [Anirban Roy](https://wordpress.org/support/users/heyanirban/)
 * (@heyanirban)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/doesnt-switch/#post-13363048)
 * can you please guide me on how to remove this plugin completely so that no trace
   of it is left behind? I will remove it completely and then re-install it to see
   if it starts working again.
 * I’m using the plugin with WooCommerce and JetPack. When I had first installed
   JetPack, I was getting an error, however, that issue was solved after turning
   off brute force protection in JetPack.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn’t Switch’ is closed to new replies.

 * ![](https://ps.w.org/user-switching/assets/icon.svg?rev=3193956)
 * [User Switching](https://wordpress.org/plugins/user-switching/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-switching/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-switching/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/user-switching/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-switching/reviews/)

## Tags

 * [not working](https://wordpress.org/support/topic-tag/not-working/)

 * 2 replies
 * 2 participants
 * Last reply from: [Anirban Roy](https://wordpress.org/support/users/heyanirban/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/doesnt-switch/#post-13363048)
 * Status: resolved