Doesn't works with me

  • Resolved lupyo

    (@lupyo)


    11 years ago

    Hello,
    My tva setup doesn’t work, my TVA value is alway nul in the cart page.
    My product is “taxable”, i use “standard tax”, 20%. but TVA alway zero.

    Please help me

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    11 years ago

    You need to configure WooCommerce with your tax rates. Go to WooCommerce -> Settings -> Taxes, and set up the rates.

    Thread Starter lupyo

    (@lupyo)

    11 years ago

    Yes, i already configure it. But doesn’t work.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    11 years ago

    Hi,

    Does it work without this “EU VAT” plugin configured? Are you posting here because the EU VAT plugin is breaking something that works otherwise? i.e. Is there a reason you’re asking the question in this forum, rather than the WooCommerce one? I ask this because this plugin (the EU VAT one) does not provide the features for calculating VAT – that is already part of WooCommerce core. So, if that’s not working, it’d be best to ask in a dedicated WooCommerce forum.

    Help on setting up taxes in WooCommerce: http://docs.woothemes.com/document/setting-up-taxes-in-woocommerce/

    (What this plugin helps with is the tasks listed under “How this plugin can take away the pain” at https://ww.wp.xz.cn/plugins/woocommerce-eu-vat-compliance).

    Best wishes,
    David

    Thread Starter lupyo

    (@lupyo)

    11 years ago

    The problem is the same without the EU VAT. I have open an other post in the woocommerce forum.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    11 years ago

    Hi,

    Thanks for letting us know. Since this doesn’t seem to involve our plugin, I’ll close this particular thread in this support forum.

    David

Viewing 5 replies - 1 through 5 (of 5 total)

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