Title: Doesn’t Work
Last modified: July 17, 2018

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# Doesn’t Work

 *  Resolved [NicheLabs](https://wordpress.org/support/users/allennichelabs/)
 * (@allennichelabs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-1929/)
 * WordPress 4.9.7
    Woocommerce 3.4.3
 * I installed your plugin and attempted to export products, selected a few fields,
   filtered by 1 category (Uncategorized) and clicked the Export Products button.
 * I was immediately taken to a blank screen and nothing happened.
 * I hit my back button and I get the following error:
    Fatal error: Call to undefined
   function woo_cd_admin_notice_html() in /home/proline/public_html/__production/
   website/wp-content/plugins/woocommerce-exporter/includes/functions.php on line
   374
 * If I go to the Dashboard and back to your plugin I continue to get the same error
   until I delete the plugin. If I re-install it I can go back to the Store Exporter
   options but if I try again the same thing happens.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Michael Visser](https://wordpress.org/support/users/visser/)
 * (@visser)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10506661)
 * Hi [@allennichelabs](https://wordpress.org/support/users/allennichelabs/), thanks
   for raising this. I made significant changes in the last major Plugin release
   so will look at this immediately.
 *  [Michael Visser](https://wordpress.org/support/users/visser/)
 * (@visser)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10506690)
 * I’ve pushed a minor Plugin update which should resolve this, let me know if this
   persists 🙂
 *  Thread Starter [NicheLabs](https://wordpress.org/support/users/allennichelabs/)
 * (@allennichelabs)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10509579)
 * I updated the plugin and tried again.
    I was still redirected to a blank page
   but this time when I hit the back button I get “It looks like an export is currently
   running in the background. Unfortunately we cannot tell if the background export
   has completed just that it hasn’t yet finished. If you are confident there are
   no background exports running click Dismiss to hide this notice. (Need help?)”
 * So does this mean it is running in the background? How can I see the progress
   of the export?
 *  [Michael Visser](https://wordpress.org/support/users/visser/)
 * (@visser)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10509949)
 * Hi [@allennichelabs](https://wordpress.org/support/users/allennichelabs/), that
   blank screen sounds like a PHP timeout limitation set by your hosting server.
   Use the Limit Volume and Volume Offset options on the Quick Export screen to 
   reduce the size of your export or contact your hosting provider to increase that
   timeout limitation.
 * Here’s a resource to help:
 * [https://www.visser.com.au/documentation/store-exporter-deluxe/troubleshooting/#blank-screen-or-500-internal-server-error-at-export](https://www.visser.com.au/documentation/store-exporter-deluxe/troubleshooting/#blank-screen-or-500-internal-server-error-at-export)
 * If you have Enable Archives turned on from the Settings screen then the export
   may be saved to the Archives even if the blank screen is displayed.
 *  Thread Starter [NicheLabs](https://wordpress.org/support/users/allennichelabs/)
 * (@allennichelabs)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10509980)
 * Ok I set the limit to 200 (I have about 10,000 products) Set the filter to categories,
   selected Uncategorized and ran the export.
 * I got an export file of the 1st 200 products. What I need it to export all the
   products for a specific category, is this possible with this plugin? The description
   shows “Export Products by Product Category/Tag”. Am I misunderstanding how this
   works?
 *  [gordonium](https://wordpress.org/support/users/gordonium/)
 * (@gordonium)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10601511)
 * Agreed. The export by category doesn’t appear to be working for us either (although
   it has in the past). There’s another support ticket open for this.
 *  [Michael Visser](https://wordpress.org/support/users/visser/)
 * (@visser)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10679246)
 * Hi [@allennichelabs](https://wordpress.org/support/users/allennichelabs/) and
   [@gordonium](https://wordpress.org/support/users/gordonium/), I’m back from honeymoon
   and working on this directly, will include the resolution in an urgent Plugin
   release for both the free and Pro Plugin as soon as it’s ready.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Doesn’t Work’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-exporter/assets/icon-256x256.png?rev=986329)
 * [Store Exporter – Export WooCommerce Products, Orders, Subscriptions, Customers](https://wordpress.org/plugins/woocommerce-exporter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-exporter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-exporter/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-exporter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-exporter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-exporter/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Michael Visser](https://wordpress.org/support/users/visser/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-1929/#post-10679246)
 * Status: resolved