Doesn’t work

  • suecag

    (@suecag)


    2 years, 10 months ago

    Splash screen says the backup was successful but it wasn’t. Log file shows “backup aborted.” I was just trying to back up the (small) database file.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nick

    (@d4d5bh6)

    2 years, 10 months ago

    Thank you for reporting this @suecag. Could you please share the debug code, so that we can investigate?

    • This reply was modified 2 years, 10 months ago by Nick.
    Thread Starter suecag

    (@suecag)

    2 years, 10 months ago

    I’ve already deleted the plugin but here’s the saved log file text. There’s space and the database file to backup was about 2mb. 

    [STEP] [2023-07-17 19:01:54] Looking for PHP CLI executable file.
    [INFO] [2023-07-17 19:01:54] PHP CLI Filename: php
    [INFO] [2023-07-17 19:01:54] PHP CLI Version: 7.4.33 (cli)
    [INFO] [2023-07-17 19:01:54] PHP CLI Memory limit: 1024M/512M
    [INFO] [2023-07-17 19:01:54] PHP CLI Execution limit: 0/0
    [SUCCESS] [2023-07-17 19:01:54] We properly detected PHP CLI executable file.
    [SUCCESS] [2023-07-17 19:01:55] Backup via PHP CLI initialized successfully.
    [STEP] [2023-07-17 19:01:55] Initializing backup…
    [INFO] [2023-07-17 19:01:55] Backup & Migration version: 1.2.9
    [INFO] [2023-07-17 19:01:55] Site which will be backed up: site_url
    [INFO] [2023-07-17 19:01:55] PHP Version: 7.4.33
    [INFO] [2023-07-17 19:01:55] WP Version: 5.7.2
    [INFO] [2023-07-17 19:01:55] MySQL Version: 10.5.20
    [INFO] [2023-07-17 19:01:55] MySQL Max Length: 1073741824
    [INFO] [2023-07-17 19:01:55] Web server: Not available
    [INFO] [2023-07-17 19:01:55] Max execution time (in seconds): 259200
    [INFO] [2023-07-17 19:01:55] Memory limit (server): 1024M
    [INFO] [2023-07-17 19:01:55] Memory limit (wp-config): 768M
    [INFO] [2023-07-17 19:01:55] Memory limit (wp-config admin): 1024M
    [INFO] [2023-07-17 19:01:55] Max rows per query (this site): 2000
    [INFO] [2023-07-17 19:01:55] Checking if backup dir is writable…
    [INFO] [2023-07-17 19:01:55] Initializing custom error handler
    [SUCCESS] [2023-07-17 19:01:55] Yup it is writable…
    [STEP] [2023-07-17 19:01:55] Scanning files…
    [STEP] [2023-07-17 19:01:55] Checking free space, reserving…
    [STEP] [2023-07-17 19:01:55] Aborting backup…
    [ERROR] [2023-07-17 19:01:55] Site weights more than 2 GB.
    [END-CODE] [2023-07-17 19:01:55] #100

[DOWNLOAD GENERATED] File downloaded on (server time): 2023-07-17 19:02:18
    [DOWNLOAD GENERATED] Last update (seconds): 24 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2023-07-17 19:01:54
    Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    @suecag thank you for reporting this issue, and here is way to bypass it now:

    Please navigate to plugin section What shall be backed up, and under Files uncheck all subgroups, as on this screenshot. After that save the settings and create a backup.

    We are working on a patch which will be included in the upcoming version of the plugin.

    Please let me know if this solved your issue and if it is, please consider updating the rating.

    A reminder that our support team is always at your disposal, and that all issues can be fixed: https://ww.wp.xz.cn/support/plugin/backup-backup/

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 10 months ago

    @suecag have you seen my previous message, and have you tried to apply the solution that we proposed?

    Looking forward to your reply

Viewing 4 replies - 1 through 4 (of 4 total)

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