Title: Doesn't work
Last modified: August 22, 2016

---

# Doesn't work

 *  Resolved [oldmankit](https://wordpress.org/support/users/oldmankit/)
 * (@oldmankit)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-755/)
 * The emails that get sent to admin work perfectly, however all this plugin does
   to the emails that the new **user** receives is slightly break them. (They get
   the default WordPress email but now there are no line breaks. They don’t get 
   any of the customisations.)
 * I’ve checked the forums and it looks like this plugin is no-longer supported.
   I would be happy to be proven wrong on this, of course, since so much about this
   plugin looks so nice.
 * [https://wordpress.org/plugins/welcome-email-editor/](https://wordpress.org/plugins/welcome-email-editor/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sean Barton](https://wordpress.org/support/users/seanbarton/)
 * (@seanbarton)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-755/#post-5448742)
 * It works now 😉 Let me know if you are still using it and want some support.
 *  Thread Starter [oldmankit](https://wordpress.org/support/users/oldmankit/)
 * (@oldmankit)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-755/#post-5448759)
 * Thanks for the update! Howevever I re-installed the plugin and found exactly 
   the same issue as I said in the OP.
 * While testing it with emails to admin, it works beautifully, but with new users
   registering, it doesn’t do what it’s meant to.
 * New users register using a Formidable Pro form, which requires users to verify
   their email address. This may be related.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn't work’ is closed to new replies.

 * ![](https://ps.w.org/welcome-email-editor/assets/icon-256x256.png?rev=3015931)
 * [Swift SMTP (formerly Welcome Email Editor)](https://wordpress.org/plugins/welcome-email-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/welcome-email-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/welcome-email-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/welcome-email-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/welcome-email-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/welcome-email-editor/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [oldmankit](https://wordpress.org/support/users/oldmankit/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-755/#post-5448759)
 * Status: resolved