Title: Doesn't work correctly
Last modified: September 3, 2016

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# Doesn't work correctly

 *  [dzung](https://wordpress.org/support/users/bluesharp/)
 * (@bluesharp)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-3/)
 * I have a bbpress/buddypress site with 12k+ spam users. I used this plugin twice
   to delete these users. But this plugin didn’t do it correctly.
 * the first time, it deleted 2k users and then stopped with a blank page, the 2nd
   time it deleted 5k users and then stopped with blank page.
 * Now I’m looking for a mySQL command to delete these users!

Viewing 1 replies (of 1 total)

 *  [Sudar Muthu](https://wordpress.org/support/users/sudar/)
 * (@sudar)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-3/#post-7883319)
 * The reason why it resulted in the blank page is because either your server ran
   out of memory or PHP timed out. This is not because of the plugin but because
   your server doesn’t have enough resources to handle 12K+ users in a single go.
 * There is a FAQ item in the documentation about it and also suggests different
   things that you can try out. There is also an option to delete users in batches.
   In the screen it clearly says that you have to use that option if you have more
   than 1000 users and your server timesout.
 * Did you try to delete users in batch?

Viewing 1 replies (of 1 total)

The topic ‘Doesn't work correctly’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sudar Muthu](https://wordpress.org/support/users/sudar/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-3/#post-7883319)