Title: Doesn’t work correctly
Last modified: May 28, 2019

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# Doesn’t work correctly

 *  [michaldybczak](https://wordpress.org/support/users/michaldybczak/)
 * (@michaldybczak)
 * [7 years ago](https://wordpress.org/support/topic/doesnt-work-correctly-7/)
 * The plugin doesn’t capture any orders and thus shows no data and is useless.
 * I saw some info about analyzing the store data to show the admin content but 
   it somehow was broken (I saw only white page) and then there is no way to trigger
   this action manually.
 * So far this is merely an alpha plugin, a concept, but not usable at the moment.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Albert Juhé Lluveras](https://wordpress.org/support/users/aljullu/)
 * (@aljullu)
 * [7 years ago](https://wordpress.org/support/topic/doesnt-work-correctly-7/#post-11587688)
 * Thanks for testing WooCommerce Admin [@michaldybczak](https://wordpress.org/support/users/michaldybczak/).
   Could you give us some more information to help us find the source of the issue?
 * – Which version of WordPress, WooCommerce and WooCommerce Admin have you installed?
 * – Which browser and version do you use?
 * In order to get reports show data, you need to run the import tool under _Analytics_
   > _Settings_ > _Import Historical Data_ and click _Start_. You will need your
   server to automatically run Scheduled Actions. In order to know if they are running,
   you can go to _WooCommerce_ > _Status_ > _Scheduled Actions_ > _Pending_ and 
   verify there are no import tasks there. If there are, you can run them manually.
   In order for them to be run automatically, you will need to contact your server
   provider, since it’s probably an issue with the server setup.
 *  [adrienm](https://wordpress.org/support/users/adrienm/)
 * (@adrienm)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-7/#post-11679907)
 * And what do we do if the Start button is inactive and the page reports: “Status:
   Nothing To Import”? I’ve been seeing nothing but a dashboard full of placeholders
   and spinning discs since it was installed.
 *  Thread Starter [michaldybczak](https://wordpress.org/support/users/michaldybczak/)
 * (@michaldybczak)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-7/#post-11679913)
 * Sorry Albert, just noticed your reply here. Unfortunately, I uninstalled the 
   extension so I can’t test it anymore. I used the latest WordPress, Firefox and
   Chrome.
    The thing is, if something is not working right away, I don’t have time
   to figure it out, especially if this is not core functionality. It would be nice
   to have it but it’s not essential.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Doesn’t work correctly’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [michaldybczak](https://wordpress.org/support/users/michaldybczak/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-correctly-7/#post-11679913)