Title: Doesn't work everywhere Last modified: August 30, 2016 --- # Doesn't work everywhere * Resolved [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/) * Hi, * I installed the plugin on my website. At the beginning, it worked well. * Since then, I added new pages and it seems it doesn’t work anymore for the new content. For instance, have a look at [this page](http://www.intechinfo.fr/espace-presse/): the footer mailtos are encoded whereas the content ones aren’t. Do you have any idea why? * Thank you * [https://wordpress.org/plugins/email-address-encoder/](https://wordpress.org/plugins/email-address-encoder/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789302) * It looks like that the email address inside `tables` are not being encoded. How are you creating those tables? Are you using a plugin, or are they in your template files? * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789314) * The tables are created without plugin or template files, just coded as: *
Person name
[name@example.com](https://wordpress.org/support/topic/doesnt-work-everywhere/name@example.com?output_format=md)
[+333312000000](https://wordpress.org/support/topic/doesnt-work-everywhere/+3312000000?output_format=md)
* Any idea? * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789335) * Could you paste the exact code in ticks, so it doesn’t get converted by the forum here? * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789344) * Sure: * ```
Person name
name@example.com
+33 (0)1 00 00 00
``` * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789346) * I just pasted the exact code into the WordPress editor and it gets encoded correctly. * Where exactly is your table located? * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789350) * Actually, I just created a [test page](http://www.intechinfo.fr/test/). With only: `test@gmail.com` And it is still not encoded. * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789362) * The only explanation for that could be that either the plugin is not active, or you theme doesn’t use the `the_content()` method to display the page contents. What theme are you using? * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789366) * I already checked: the plugin is activated. * I use [BeTheme](http://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048). But I dont’t think it’s linked as it used to work and I used BeTheme since the beginning. * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789373) * I can’t have a closer look at your theme, because it’s paid. * If the plugin used to work and now doesn’t work anymore, something in your theme must have changed, because in other themes email addresses are encoded without an issue, even inside HTML tables. * Please ask the authors of your theme for further assistance. * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789384) * I asked the theme support who told me that “if the content is built with WP editor, then we use the_content() function. But if you ask about Muffin Builder or VC, both tools have own methods to display the content.” So I guess I will have to refer to FAQ “How can I filter other parts of my site?”? * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789386) * I guess you’re using that builder then, eh? If you do, then yes, you gotta filter the content manually. * Thread Starter [geraldineelle](https://wordpress.org/support/users/geraldineelle/) * (@geraldineelle) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789393) * I tried to extend to the the_post() content. However it doesn’t work. Is there an equivalent to eae_encode_emails() in JS? * Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/) * (@tillkruess) * [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789397) * No, the plugin is purely PHP based. You got to figure out how to filter the content that your theme is returning. I recommend you ask your web developer to have a closer look at your theme. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Doesn't work everywhere’ is closed to new replies. * ![](https://ps.w.org/email-address-encoder/assets/icon-256x256.jpg?rev=970206) * [Email Address Encoder](https://wordpress.org/plugins/email-address-encoder/) * [Frequently Asked Questions](https://wordpress.org/plugins/email-address-encoder/#faq) * [Support Threads](https://wordpress.org/support/plugin/email-address-encoder/) * [Active Topics](https://wordpress.org/support/plugin/email-address-encoder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/email-address-encoder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/email-address-encoder/reviews/) * 13 replies * 2 participants * Last reply from: [Till Krüss](https://wordpress.org/support/users/tillkruess/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-everywhere/#post-6789397) * Status: resolved