Doesn’t work properly

  • Resolved darkness1990

    (@darkness1990)


    1 year, 10 months ago

    posts don’t display correctly, using full site editor. When saving on FSE doesn’t display correctly. if you then save using “edit page” sliders and grids will display correctly. Super annoying was considering buying pro but after this huge annoying bug and poor quality customer support, I won’t be.

    thought it might be a plugin or theme conflict but I disabled all plugins and tried on multiple themes. Still the same issue. Bad coding and customer support.

    • This topic was modified 1 year, 10 months ago by darkness1990.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter darkness1990

    (@darkness1990)

    1 year, 10 months ago

    UPDATE: It’s been almost 48hrs still no response from developers. I’ve tried contacting them via email, contact page on the website, Facebook, and obviously here. Avoid this plugin. Very bad support.

    hasanet

    (@hasanet)

    1 year, 10 months ago

    @darkness1990 I am not a member of their team, but I am from the same country (Bangladesh), although I currently live abroad (I personally know the founders). There is a massive student protest ongoing within the country, and the government has shut down the internet for the past four days. As a result, they are unable to respond to any queries. You can check the situation on YouTube if you want more information. As of today, no one knows when the situation will improve.

    Plugin Support Owadud

    (@owadud655)

    1 year, 10 months ago

    Hi @darkness1990,

    Sorry for the late response; our internet was shut down for the last 4 days.

    Regarding the issue, we’ll check the issue and if found, forward it to our developer.

    Your Cooperation and support is highly appreciated.

    Thanks

    Mahmud

    (@aamzahid)

    1 year, 10 months ago

    Thanks @hasanet for standing for us. I really appreciate your response .

    @darkness1990 , We apologize for the inconvenience caused. We faced difficulties due to an extended internet shutdown in Bangladesh. Although some ISPs are now able to offer connections, the internet speed remains very slow. Despite these challenges, we are making every effort to support our users. Your understanding in this matter is greatly appreciated.

    There is a compatibility issue with Full Site Editing (FSE) in the latest WordPress version 6.6. We have identified the issue and are currently working on it. We aim to include the necessary fixes in our upcoming update release.

Viewing 4 replies - 1 through 4 (of 4 total)

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