Title: Doesn't work – runtime error
Last modified: August 30, 2016

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# Doesn't work – runtime error

 *  [palmdoc](https://wordpress.org/support/users/palmdoc/)
 * (@palmdoc)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-runtime-error/)
 * I am getting this:
 * > Server Error in ‘/skype_widget’ Application.
   > Runtime Error
   > Description: An application error occurred on the server. The current custom
   > error settings for this application prevent the details of the application 
   > error from being viewed remotely (for security reasons). It could, however,
   > be viewed by browsers running on the local server machine.
   > Details: To enable the details of this specific error message to be viewable
   > on remote machines, please create a <customErrors> tag within a “web.config”
   > configuration file located in the root directory of the current web application.
   > This <customErrors> tag should then have its “mode” attribute set to “Off”.
   > <!– Web.Config Configuration File –>
   > <configuration>
   >  <system.web> <customErrors mode=”Off”/> </system.web> </configuration
   > >
   > Notes: The current error page you are seeing can be replaced by a custom error
   > page by modifying the “defaultRedirect” attribute of the application’s <customErrors
   > > configuration tag to point to a custom error page URL.
   > <!– Web.Config Configuration File –>
   > <configuration>
   >  <system.web> <customErrors mode=”RemoteOnly” defaultRedirect
   > =”mycustompage.htm”/> </system.web> </configuration>
 * [https://wordpress.org/plugins/skype-online-status/](https://wordpress.org/plugins/skype-online-status/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/)
 * (@ravanh)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-runtime-error/#post-6677282)
 * Hi, do you have access to server/hosting error logs? If so, can you find the 
   exact error that is reported there?

Viewing 1 replies (of 1 total)

The topic ‘Doesn't work – runtime error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/skype-online-status_d5e7bb.svg)
 * [Skype Legacy Buttons](https://wordpress.org/plugins/skype-online-status/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/skype-online-status/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/skype-online-status/)
 * [Active Topics](https://wordpress.org/support/plugin/skype-online-status/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/skype-online-status/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/skype-online-status/reviews/)

## Tags

 * [skype](https://wordpress.org/support/topic-tag/skype/)

 * 1 reply
 * 2 participants
 * Last reply from: [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/doesnt-work-runtime-error/#post-6677282)
 * Status: not resolved