Title: Doesn’t work with Gravity Forms
Last modified: January 27, 2020

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# Doesn’t work with Gravity Forms

 *  [AnimeSubways](https://wordpress.org/support/users/animesubways/)
 * (@animesubways)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/)
 * It doesn’t even recognize gmail.com email addresses over the API.
    A simple error
   is just displayed saying “The email does not exist” but the email totally exists.
    -  This topic was modified 6 years, 4 months ago by [AnimeSubways](https://wordpress.org/support/users/animesubways/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Jim Hill](https://wordpress.org/support/users/jimhill10/)
 * (@jimhill10)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12552726)
 * It sure does work with Gravity Forms. Be sure that you have it configured correctly.
   Enter your API key in the settings, and make sure that you have a valid subscription
   to the Debounce API. Se the option to integrate it with Gravity Forms. Then, 
   under WordPress admin settings, browse to the Debounce settings, then do a test
   using the function provided on the very bottom of that page “Validate Email Address.”
   Enter an email you know is valid (or not valid) and do a test there. This plugin
   is working just fine on my installation.
 *  [ollylama](https://wordpress.org/support/users/ollylama/)
 * (@ollylama)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12620881)
 * I can confirm that AnimeSubways is correct – this does not work with Gravity 
   Forms. I followed jimhill10’s advice and although it would validate my email 
   address in the settings panel of this plugin, it would not validate it on the
   form, said “The entered value is not an email address!”
 * Please help!
 *  [Jim Hill](https://wordpress.org/support/users/jimhill10/)
 * (@jimhill10)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12622618)
 * I can confirm that it is working fine on my web site. First, visit your Debounce
   console and do an email test there: [https://app.debounce.io/single-validation](https://app.debounce.io/single-validation)
 * Second, be sure that you did not set a wrong CORS value in the Debounce API settings.
 * Once you get the test function working in WordPress, then in Gravity Forms it
   will validate the email once you press the form submit button. Feel free to visit
   my site and try it on our main contact form. [http://www.ufcinc.com](http://www.ufcinc.com)
   not hyperlinked in this post.
 * I an help you if you want. Ping me. jimhill10 at g mail dot com
 *  Plugin Author [debounce](https://wordpress.org/support/users/debounce/)
 * (@debounce)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12622835)
 * I think there are two problems with your gravity forms:
 * 1. Please enable HTML5 from your gravity form settings (Set “Output HTML5” to
   yes [https://docs.gravityforms.com/settings-page/](https://docs.gravityforms.com/settings-page/)).
   
   2. If your forms have a “Confirm Email” field, remove it.
 * Let us know if the problem still persists.
    Best; DeBounce Team.
 *  [ollylama](https://wordpress.org/support/users/ollylama/)
 * (@ollylama)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12624126)
 * Yes the problem for me was that it doesn’t work with the confirm email option
   in Gravity Forms. Enabling or disabling HTML 5 didn’t seem to make any difference
   for me. Thanks for clearing that up.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Doesn’t work with Gravity Forms’ is closed to new replies.

 * ![](https://ps.w.org/debounce-io-email-validator/assets/icon-256x256.png?rev=
   3407156)
 * [DeBounce Email Validator](https://wordpress.org/plugins/debounce-io-email-validator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/debounce-io-email-validator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/debounce-io-email-validator/)
 * [Active Topics](https://wordpress.org/support/plugin/debounce-io-email-validator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/debounce-io-email-validator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/debounce-io-email-validator/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [ollylama](https://wordpress.org/support/users/ollylama/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/doesnt-work-with-gravity-forms-2/#post-12624126)
 * Status: not resolved