Doesn’t work with ios10

  • Resolved softap

    (@softap)


    9 years, 8 months ago

    Hi

    Since updating my phone and ipad to ios10 2 days ago, the audio has stopped playing (no sound is produced, although the play button indicates that the file is playing).

    I’ve checked on another iphone that hasn’t been upgraded to ios10 and that still works OK

    It looks like a problem with Safari on ios10

    Can you help?

    Thanks, Andy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    9 years, 8 months ago

    Hi, if there is a bug in Safari running in IOS 10; then there is not much we can do unfortunately.

    Thread Starter softap

    (@softap)

    9 years, 8 months ago

    Hi

    Thanks for your reply. It’s not a bug in Safari, it’s just that something has changed, which is stopping the Compact Player from playing. Does the Compact Player have any kind of built-in browser signature detection going on? Maybe that doesn’t recognise the new Safari version number?

    The Compact Player uses as its audio player engine, javascript code from http://schillmania.com/projects/soundmanager2, and I have tested the demos on that website for compatibility, and they work, so the problem is happening somewhere in the Compact Player code.

    Since there are millions of devices out there which will be ios10, I think you’ll get awful lot of messages about this not working……

    Best wishes

    Andy

    Plugin Contributor mbrsolution

    (@mbrsolution)

    9 years, 8 months ago

    Okay I understand what you mean. Unfortunately I don’t have an IOS system, so I can’t confirm your findings. The plugin developers will investigate further your issue.

    Kind regards

    Plugin Author mra13 / Team Tips and Tricks HQ

    (@mra13)

    9 years, 8 months ago

    Please upgrade to the new version (v1.9.6) which will fix it. Remember to empty your cache after the update so the browser picks up the new JS file.

    Thread Starter softap

    (@softap)

    9 years, 8 months ago

    Excellent news, thanks for sorting this out so quickly. I can confirm that it is now working on ios10

    Best wishes

    Andy

Viewing 5 replies - 1 through 5 (of 5 total)

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