Title: Dokan PHP Problem
Last modified: April 15, 2021

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# Dokan PHP Problem

 *  Resolved [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/)
 * Hello,
    If I upgrade the php version from 7.2 to “above”, when I click on the
   vendor product edit I get errors like below. Can you help me ? What is the reason
   of this ?
 * Note: All updates have been made.
 * Image: [Here](https://i.ibb.co/LtkJbcy/php-Problem.png)
    -  This topic was modified 5 years, 1 month ago by [loopforever](https://wordpress.org/support/users/loopforever/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Rashed Ripon (a11n)](https://wordpress.org/support/users/rur165/)
 * (@rur165)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14325159)
 * Hello [@loopforever](https://wordpress.org/support/users/loopforever/) ,
 * Can you please make sure that the warning is coming from Dokan? The file locations
   do not seem to be from Dokan.
 * Deactivate Dokan and then check if the problem occurs. I am using PHP 7.3.27 
   and I do not see any of these errors. In recent updates, Dokan has also fixed
   problems for PHP 8.0 so versions before that should work without an issue.
 * Let me know the update.
 * Thank you 🙂
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14326499)
 * Thank you for your answer.
    Yes, I tried this. But the problem is only in Dokan.
   Actually the program works. However, on the Vendor page (Dashboard), a blank 
   page opens when you click Edit Product. When I activate debug I get an error 
   as shown in the image. What can I do ? Are there any advice for this problem ?
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14331298)
 * The support part is not working. I was really surprised where to write. Nobody
   answers.
    The problem is in Dokan.
 * I disabled the theme (I used twenty) and unnecessary plugins.
    Woocommerce Dokan
   and Dokan Pro was running. However, I was still getting the same error.
 * The error goes away when I disable Dokan Pro. Hence the error originates from
   Dokan. How can this problem be solved?
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14331326)
 * [@rur165](https://wordpress.org/support/users/rur165/) While I know you have 
   the best of intentions, it’s forum policy that you _not_ ask users for admin 
   or server access. Users on the forums aren’t your customers, they’re your open
   source collaborators, and requesting that kind of access can put you and them
   at high risk.
 * If they _are_ paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://wordpress.org/support/article/debugging-in-wordpress/)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site vistors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users _here_ and in public, you also help the next person with 
   the same problem. They’ll be able to read the debugging and solution and educate
   themselves.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14331344)
 * Thank you very much, Mr. Steven, for your interest and understanding. I am grateful
   for that. It is a great source of pride for this platform to have people like
   you.
    Thank you for your guidance. I will work on this. Best regards.
 *  [Rashed Ripon (a11n)](https://wordpress.org/support/users/rur165/)
 * (@rur165)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14332422)
 * Hello [@loopforever](https://wordpress.org/support/users/loopforever/) ,
 * You will almost always get a response within 24 hours after you submit the ticket.
 * You can use this form to submit your questions – [https://wedevs.com/contact](https://wedevs.com/contact)
 * Thank you 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Dokan PHP Problem’ is closed to new replies.

 * ![](https://ps.w.org/dokan-lite/assets/icon-256x256.gif?rev=3239229)
 * [Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy](https://wordpress.org/plugins/dokan-lite/)
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 * 6 replies
 * 3 participants
 * Last reply from: [Rashed Ripon (a11n)](https://wordpress.org/support/users/rur165/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/dokan-php-problem/#post-14332422)
 * Status: resolved